Dawn Harper

Dynamic professional with extensive experience in restaurant operations at Lizard’s Thicket, excelling in staff scheduling and inventory management. Proven track record in enhancing profitability through cost reduction strategies and exceptional customer service. Adept at fostering team development and ensuring compliance with quality standards, driving operational efficiency and positive dining experiences.

• Community Rezoning Committee
• School Improvement Council
• Parent/Teachers Organization – President | Treasurer

• Assistant Manager, Lizard’s Thicket, Columbia, SC, 08/01/17, Present, Oversee and support restaurant operations to ensure profitability and an enjoyable dining experience., Direct scheduling for staff and manage inventory, including food and beverage, supplies and other restaurant equipment., Implement measures to minimize costs and improve profitability., Address customers' complaints and queries in a swift, courteous manner., Contribute to the development of staff through cross training and mentoring., Conduct daily and weekly departmental meetings for organizational efficiency., Ensure restaurant operates at high-level of quality and in compliance with all food safety laws, regulations, and standards., Identified and implemented operations enhancements to develop staff through effective training and coaching.
• Secretary, Compliance / Special Education Discipline, School District Five of Lexington Richland County, Irmo, SC, 01/01/01, 08/01/17, Performed highly skilled and responsible secretarial work in support of the Special Education Department and assisted with office and administrative duties., Demonstrated use of cost-effective procedures in fiscal management requiring the exercise of judgment based upon knowledge gained through office experience., Assisted in scheduling appointments, preparing comprehensive reports and recommending improvements in workflow, procedures and use of equipment and forms., Improved State Department reporting accuracy by creating databases and spreadsheets., Supported student protocols by applying positive reinforcement methods to redirect negative behaviors.