Dawn Mask

Directed planning, oversight, and management of billing and office support functions. Partnered with billing department to optimize current and prior billing periods. Delivered comprehensive reports related to billing activities. Executed billing adjustments to enhance accuracy. Assessed medical records operations by meticulously reviewing patient charts and ensuring data completeness prior to submission. Led human resources initiatives, including onboarding processes and personnel record maintenance. Monitored licensure and certification compliance in alignment with agency policies and regulations. Streamlined payroll submission processes and resolved payroll-related inquiries. Identified system inefficiencies and developed strategic action plans for improvement. Proficient in homecare homebase, focura, mosai, Microsoft Word, and Microsoft Excel. Managed supply ordering processes.

• Managed scheduling for staff and patient appointments to enhance resource allocation.
• Oversaw daily office operations to ensure efficient workflow and compliance with company policies.

• Facilitated payroll processing and ensured timely disbursement of employee compensation.
• Managed employee records and maintained compliance with federal and state regulations.
• Ensured compliance with federal and state labor laws by staying current on regulations affecting payroll practices.
• Manage and Enroll Employee Benefits
• Maintained Patient Trust Account Ledger , checkbook , and cash box
• General office duties and Customer relations
• Knowledge of Microsoft Word, Excel, Timesaver NG, and Payforce Payroll System