Dawn McGroarty
St Louis,MO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Gravois Glass
07.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
T & E Communications
05.2015 - 05.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
No Degree - General Studies
St Louis Community College
High School Diploma -
Cleveland Njrotc Academy
St Louis, MO05.2000
Skills
- Expense Reporting
- Report Writing
- Quality Assurance
- Document Control
- Invoice Processing
- Database Management
- Bookkeeping
- Appointment Scheduling
- Mail Handling
- Filing
- Reception Oversight
- Data Entry
- Office Administration
- Clerical Support
- Attendance Record Management
- Credit and Collections
- Customer Relations
- Office Management
- Microsoft PowerPoint
- Multi-Line Phone Proficiency
- Reading Comprehension
- Microsoft Outlook
- Microsoft Word
- Resourceful
Timeline
Administrative Assistant
Gravois Glass
07.2018 - Current
Administrative Assistant
T & E Communications
05.2015 - 05.2018
No Degree - General Studies
St Louis Community College
High School Diploma -
Cleveland Njrotc Academy