Dawn M. Mason
Chesapeake,VA
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
30
30
years of professional experience
Work History
Associate
Portsmouth Public Schools/Office of School Leadership
02.2024 - Current
- Interviews visitors and refers to proper authority for disposition.
- Coordinates collection and preparation of financial and operations reports including directors’ mileage reports and trip workbooks.
- Serves as department receptionist; interacts in a professional and pleasant manner, answers multiline telephone, provides program information, takes and dispatches messages.
- Types general correspondence, memorandum, reports, schedules, and other materials from a rough draft, copy, marginal notes and verbal instruction.
- Maintains appointment calendars, schedule appointments and meetings as directed.
- Checks and reviews a variety of data for accuracy, completeness and conformance to established standards and procedures.
- Collects and prepares data for records and reports from directors and school administrators as directed.
- Receives JDD dispositions and petitions; maintains digital database JDD records.
- Maintains BASE student records and data.
- Makes arithmetical calculations; completes requisition for supplies and materials for the department.
- Operates standard office equipment, word processing and data processing programs.
- Receives all parent complaints rising above the school level to be investigated and dispersed to the appropriate supervisor.
- Receives all discipline packets for students recommended for alternative placement to ensure all documentation is present and accurate.
- Organize/schedule all disciplinary and enrollment hearings to include communications with Portsmouth Public School Administrators, Portsmouth Public Schools Special Education Representatives, Portsmouth Public Schools Hearing Officer, Parents, and Students.
- Prepares all documents related to discipline hearings including but not limited to the following: Discipline Hearing Notification Letters, Discipline Outcome Forms, Discipline Disposition Letters, Appellate Notification Letters and Appellate Disposition Letters.
- Maintains electronic and physical discipline hearing records from all Portsmouth Public Schools
- Performs related tasks as required or other duties assigned.
Attendance Clerk
Chesapeake Public Schools/Western Branch High School and Western Branch Middle School
08.2017 - 09.2024
- Responsible for monitoring students attendance records and providing information to parents/students as necessary
- Maintains current knowledge base in the operation of Synergy/Google Suite
- Responsible for student sign ins and outs
- Communicates with parents and students via phone and in person regarding all attendance concerns/questions
- Provide information/collaborate with principal regarding truancy cases/students with high absenteeism
- Daily data entry
- Assist with the implementation of Kioskvue
Teacher Assistant
Chesapeake Public Schools/Western Branch Middle School
02.2016 - 08.2017
- Provided support to students and teachers in special education classrooms
- Assisted students with daily activities
- Organized students folders and school documentation as needed
- Served as substitute teacher as needed when shorthanded
Medical Transcriptionist
Professional Transcription Services
02.2001 - 02.2016
- Typed documentation as transcribed by physicians
- Maintained health records according to HIPPA standards
- Served as a liaison between physicians and other medical office staff as needed
- Provided reports as requested from surgical schedulers, etc.
- Maintained patient ledgers and files
- Used transcription gear headset and foot pedal.
- VPN experience
MSR II/Collections Officer
Guardian Federal Credit Union
05.1997 - 02.2001
- Assisted customers with banking transactions
- Bank product sales
- Balanced statements and checkbooks as needed
- Opened and closed accounts
- Audited teller drawers for all branches
- Maintained collection notes to assist with court cases
Pharmacy Tech
Comp-U-Dose Pharmacy
02.1995 - 05.1997
- Filled single day patient med drawers
- Maintained and stocked medications on drug cart
- Read and filled bulk prescriptions as needed
Education
High School Honors Graduate -
Churchland High School
Portsmouth, VA01.1993
Paraprofessional Exam -
ODU
Norfolk, VA01.2016
Pharmacy Tech School - undefined
Comp-U-Dose Pharmacy
Portsmouth, VA01.1996
Skills
- Microsoft Office/Google Suite
- Notary Public for the Commonwealth of Virginia
- Excellent verbal and written communication skills
- Synergy/PowerSchool
- MUNIS ESS/AESOP/Kronos/AsureForce
- Detail oriented and highly organized
- Strong interpersonal skills
- Strong ability to manage time and prioritize tasks
- Multi-line phone experience
- Blood borne pathogens/CPR certified/HIPPA Certified
Timeline
Associate
Portsmouth Public Schools/Office of School Leadership
02.2024 - Current
Attendance Clerk
Chesapeake Public Schools/Western Branch High School and Western Branch Middle School
08.2017 - 09.2024
Teacher Assistant
Chesapeake Public Schools/Western Branch Middle School
02.2016 - 08.2017
Medical Transcriptionist
Professional Transcription Services
02.2001 - 02.2016
MSR II/Collections Officer
Guardian Federal Credit Union
05.1997 - 02.2001
Pharmacy Tech
Comp-U-Dose Pharmacy
02.1995 - 05.1997
Pharmacy Tech School - undefined
Comp-U-Dose Pharmacy
High School Honors Graduate -
Churchland High School
Paraprofessional Exam -
ODU
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