Dawn Mohnach
Savannah,GA
Summary
Meticulous dental office coordinator with 16 years of experience in the dental industry. Fantastic attention to detail, collaboration skills, and knowledgeable in Eaglesoft and Dentrix. Committed to creating a stress free dental experience.
Overview
16
16
years of professional experience
Work History
Dental Billing Specialist
CORDENTAL Group
02.2020 - 08.2022
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Monitored outstanding invoices and performed collections duties.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Dental Office Manager
Nashville Smiles
03.2019 - 02.2020
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
Dental Insurance Coordinator/Office Manager
Middle Tennessee Prosthodontics
10.2006 - 03.2019
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Managed invoicing and payment processing operations.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Handled account payments and provided information regarding outstanding balances.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Supervised and led team of dental hygienists and support staff of seven.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
Education
High School Diploma -
Hillwood High School
Nashville, TNAssociate of Applied Science - Dental Assisting
High Tech Institute
Nashville, TNSkills
- Customer Contact
- Financial Documentation
- Health Information
- Operational Requirements
- Prescription Refills
- Office Supplies and Inventory
- Dental Prosthetics
- Software Applications
- Team Management
Timeline
Dental Billing Specialist
CORDENTAL Group
02.2020 - 08.2022
Dental Office Manager
Nashville Smiles
03.2019 - 02.2020
Dental Insurance Coordinator/Office Manager
Middle Tennessee Prosthodontics
10.2006 - 03.2019
High School Diploma -
Hillwood High School
Associate of Applied Science - Dental Assisting
High Tech Institute
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