Dawn Morgioni
Dan Boyd Construction,LLC
West Wardsboro,VT
17
years of professional experience
Adaptable Office Manager experienced in office management, client communication, and confidential document control. Improved operational efficiency through multitasking, calendar coordination, and organized systems. Delivered reliable support in fast-paced environments by streamlining workflows, managing invoices, and maintaining accurate records.
Work History
Office Administrative Assistant
2 Years 5 Months- Coordinated scheduling for meetings, inspections, and project-related appointments.
- Managed phones, email, and front office communications for clients, vendors, and subcontractors.
- Prepared invoices, purchase orders, and payment documents with accuracy.
- Maintained organized filing systems for contracts, permits, and project records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Answered a multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Office Manager
14 Years 7 Months- Oversaw daily office operations, ensuring smooth coordination across administrative, scheduling, and communication tasks.
- Managed invoicing, billing, and payment tracking with accuracy to support consistent cash flow.
- Coordinated customer service requests, resolving issues promptly and maintaining professional client communication.
- Implemented filing and recordkeeping systems to improve document retrieval and compliance.
- Supervised administrative support tasks, assigning priorities and maintaining workflow efficiency.
- Reconciled accounts and expense records, supporting accurate financial reporting and audit readiness.
- Scheduled appointments, deliveries, and internal resources to prevent conflicts and delays.
- Trained office staff on procedures, software use, and documentation standards to improve consistency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Completed bi-weekly payroll for [Number] employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Associate of Science - Business Administration And Management
Skills
Office administration
Document control
Data entry
Billing and invoicing
Invoice processing
Payroll processing and accounts payable and receivable
Recordkeeping
Document control
Appointment scheduling
Appointment scheduling
Schedule management
Client relationship management
Customer service
Verbal communication
Multitasking and organization
Time management
Project coordination
Supplier management
Computer skills
Microsoft Office Suite
Microsoft Word
Microsoft Excel
Excel spreadsheets
Microsoft Outlook
Financial reporting
Confidential document control
Procurement support
Financial recordkeeping
Documentation and recordkeeping
Data entry
Bookkeeping
Confidential document control
Timeline
Office Administrative Assistant
Dan Boyd Construction,LLC
05.2024 - CurrentRead More
Office Manager
Brown's Country Services,LLC
09.2009 - 04.2024Read More
Suffolk County Community College
Associate of Science from Business Administration And Management
Read More