Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Napoleon Schooley

Wichita Falls,TX

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Restaurant Owner

Legends Roadhouse
08.2022 - Current
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily activities of restaurant and [Number] employees.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Receptionist

Stones Reliable Tax
01.2018 - 08.2020
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Routed incoming mail and messages to relevant personnel without delay.

Education

High School Diploma -

Burleson High School
Burleson, TX
05-1995

Skills

  • Staff supervision
  • Accounting oversight
  • Staff management
  • Schedule management
  • Vendor engagement
  • POS system operation
  • Customer engagement
  • Employee scheduling
  • Staff leadership

Timeline

Restaurant Owner

Legends Roadhouse
08.2022 - Current

Receptionist

Stones Reliable Tax
01.2018 - 08.2020

High School Diploma -

Burleson High School

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Dawn Napoleon Schooley