Dawn Napoleon Schooley
Wichita Falls,TX
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Restaurant Owner
Legends Roadhouse
08.2022 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily activities of restaurant and [Number] employees.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Recruited, hired, and trained talented staff to fill vacancies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Managed staff schedules and maintained adequate coverage for all shifts.
Receptionist
Stones Reliable Tax
01.2018 - 08.2020
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
Education
High School Diploma -
Burleson High School
Burleson, TX05-1995
Skills
- Staff supervision
- Accounting oversight
- Staff management
- Schedule management
- Vendor engagement
- POS system operation
- Customer engagement
- Employee scheduling
- Staff leadership
Timeline
Restaurant Owner
Legends Roadhouse
08.2022 - Current
Receptionist
Stones Reliable Tax
01.2018 - 08.2020
High School Diploma -
Burleson High School
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