Dawn Niblack
North Las Vegas,NV
Summary
Dynamic professional with extensive experience in coaching and mentoring teams to foster skill development and enhance productivity. Demonstrated success in implementing process improvements and maintaining high standards of customer service.
Overview
8
8
years of professional experience
Work History
Team Lead
Port Of Subs 53
09.2023 - 11.2025
- Led daily operations, ensuring smooth workflow and team collaboration.
- Trained and mentored new staff on company policies and procedures.
- Implemented inventory management strategies to minimize waste and improve efficiency.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Port Of Subs 111
Port of Subs
07.2017 - 09.2023
- Led cross-functional teams to streamline operational workflows and enhance productivity.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Coordinated project timelines and deliverables, ensuring alignment with organizational goals and objectives.
- Conducted regular training sessions to enhance team capabilities and maintain industry best practices.
- Established performance benchmarks that guided team efforts towards continuous improvement initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
High School Diploma -
State Of Califorina
Devore, CASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Quality control
- Workplace safety
- Schedule management
- Process improvement
- Complaint resolution
- Operations management
- Production monitoring
- Product management
- Regulatory compliance
Timeline
Team Lead
Port Of Subs 53
09.2023 - 11.2025
Port Of Subs 111
Port of Subs
07.2017 - 09.2023
High School Diploma -
State Of Califorina