Dawn OConnell
Insurance Professional
Longwood ,FL
Summary
Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. Offers deep understanding of the insurance market and current trends. Adapts easily to changing conditions. Focused on creating successful sales plans and implementation. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Leader
State Farm Insurance
Orlando, FL
05.2006 - Current
- Prospecting new customers, Develop leads, schedule appointments, identify customer needs, market appropriate products and services for new and existing business.
- Work existing book of business to multiline
- Trained new staff on ECRM, product knowledge, sales and service.
- Managed sales team making sure goals are met
- Maintained customer retention
- Increased customer engagement to drive interest and boost sales opportunities.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Education
Associate of Arts - Business Administration And Management
Seminole State College
Altamonte Springs, FLSkills
- Lead Prospecting
- Promote Products
- Sales Planning and Implementation
- Relationship Management
- Product Placement
- Thorough Knowledge of Product
- Detail oriented
- Proactive in problem solving
- Excellent communication skills
Certification
*220 License & 215 License
*620 License
Timeline
Sales Leader
State Farm Insurance
05.2006 - Current
Associate of Arts - Business Administration And Management
Seminole State College