Dawn Pappan
Fuquay-Varina,NC
Summary
Detail-oriented and results-driven payroll professional with experience in payroll administration, vendor payment and compliance. Proficient in SAP SuccessFactors Employee Central Payroll and Kronos HCM for processing payroll for 50+ employees. Skilled in verifying time, balancing payroll deductions, processing garnishments and ensuring adherence to FSLA, FMLA and other regulatory requirements. Recognized for exceptional accuracy, timeliness and confidentiality, with proven ability to partner with HR, finance and auditors to deliver compliant payroll operations.
Overview
28
28
years of professional experience
Work History
Private Family Caregiver (Full-time)
Self-employeed
01.2021 - 02.2025
- Managed a monthly household budget including bill payments, expense tracking and financial record-keeping.
- Oversaw patient accounts, ensuring timely processing of taxes and invoices, managing medical expenses and resolving discrepancies.
- Handled confidential, personal and financial information with integrity and discretion, ensuring client privacy and security.
- Managed and maintained accurate records for client care plans, schedules, and medical information, demonstrating a keen eye for detail and commitment to precision.
- Oversaw daily scheduling and coordination of appointments, activities and meals, developing strong time management and organizational skills.
- Maintained open and effective communication with family members, legal and medical professionals to ensure coordinated care and address concerns.
- Proactively identified and resolved challenges related to client needs and daily routines, enhancing problem-solving and critical thinking abilities.
Store Manager
Walgreens
11.1996 - 06.2019
- Processed payroll for 50+ employees using SAP SuccessFactors Employee Central Payroll and Kronos HCM, verifying time entries, proofing changes and ensuring accuracy of salary adjustments and deductions.
- Generated and reviewed payroll edits, balanced direct deposit reports and submitted bank files to meet strict payroll deadlines.
- Calculated and tracked leave accruals, holiday pay and special pay situations to maintain compliance with policy and labor laws.
- Submitted payroll vendor invoices, processed garnishments and timely tax deposits and retirement contributions.
- Prepared and distributed annual payroll summaries, including tax forms and W-2's.
- Managed accounts payable/receivable, processed vendor payments and reconciled accounts to ensure accuracy.
- Produced and balanced monthly, quarterly and annual reports; collaborated with auditors to review payroll procedures and documentation.
- Partnered with HR to interpret payroll policies, resolve employee pay issues and provide guidance on taxes and deductions.
- Trained staff in compliance procedures and payroll best practices.
- Ensured strict confidentiality of all payroll records and employee data.
Education
Bachelor of Science - Business Management
University of Phoenix
Skills
- Payroll Processing and Time Entry Verification
- Compliance with FSLA, FMLA, State and Federal Payroll Laws
- Direct Deposit File Preparation and Bank Reconciliation
- Payroll Vendor Payments and Invoice Processing
- Garnishments, Taxes and Retirement Contributions
- Leave Accrual and Holiday Pay Calculation
- Monthly, Quarterly and Annual Payroll Reporting
- Payroll Issue Resolution and Internal Customer Service
- Confidential Data Handling and Audit Support
- Financial Recordkeeping and Excel Reporting
- Communication and Problem Solving
- Organization and Time Management
Timeline
Private Family Caregiver (Full-time)
Self-employeed
01.2021 - 02.2025
Store Manager
Walgreens
11.1996 - 06.2019
Bachelor of Science - Business Management
University of Phoenix
Technical Skills
SAP SuccessFactors Employee Central Payroll | Kronos HCM | Microsoft Office Suite | Google Workspace | QuickBooks (Payroll & AP Functions) | POS Systems | Bank Reconciliation Tools | Willing to Learn New World ERP & ExecuTime
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