Dawn Peters
Newton,IA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
16
16
years of professional experience
Work History
Owner
Next Chapter Boutique
Newton, IA
04.2022 - 06.2024
- Maintained records of sales, profits and losses within the store.
- Managed inventory levels, restocking shelves as needed.
- Ensured compliance with state and local laws regarding business operations.
- Negotiated contracts with vendors to secure best prices for products.
Owner
Fore Seasons Golf Bar
Newton, IA
10.2008 - 10.2022
- Negotiated contracts with vendors to secure best prices for products.
- Maintained records of sales, profits and losses within the store.
- Managed inventory levels, restocking shelves as needed.
- Ensured compliance with state and local laws regarding business operations.
- Developed policies and procedures for the organization.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Funeral Director
Smith Funeral Homes & Crematory Funeral Home
Grinnell, IA
03.2015 - 06.2020
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Assisted in pre-arranging funerals with clients.
- Prepared obituaries for publication in local newspapers.
- Maintained records of all contracts, payments and services provided.
- Transported remains from place of death to mortuary or other facility for preparation.
- Selected appropriate caskets based on family wishes and budget considerations.
- Maintained records of embalming procedures performed.
Education
Bachelor of Mortuary Science - Mortuary Science
DMACC
Ankeny, IA05-2015
Associate of Science -
DMACC
Ankeny, IA01-2013
Skills
- Marketing tactics
- Administrative Oversight
- Business Management
- Hiring and staffing
- Team Oversight
- Marketing
- Staff hiring
- Verbal and written communication
- Employee Development
- Negotiation
- Operations Management
- Sales Leadership
- Relationship Building
- Customer Relations
- Staff Management
- Project Management
- Quality Assurance
Timeline
Owner
Next Chapter Boutique
04.2022 - 06.2024
Funeral Director
Smith Funeral Homes & Crematory Funeral Home
03.2015 - 06.2020
Owner
Fore Seasons Golf Bar
10.2008 - 10.2022
Bachelor of Mortuary Science - Mortuary Science
DMACC
Associate of Science -
DMACC