Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Reid

Sullivan,MO

Summary

I am honest, dependable and hard-working. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Mercy Hospital South
11.2022 - Current
  • Point of contact person for vendors, coworkers, and maintenance related issues.
  • Create New Hire Personnel Files. Purge terminated/transferred coworker files.
  • A/P billing/coding.
  • Generated weekly/monthly reports.
  • Maintained high level of confidentiality when dealing with personnel issues.
  • Assisted in onboarding process for new employees by coordinating orientation sessions, preparing training documents, and serving as point of contact during their initial transition into workplace environment.
  • Maintain and update coworker list.
  • Issue lockers to current/new coworkers and maintain as needed.
  • Maintained inventory of office supplies and placed orders.
  • Organized company events for EVS week and special occasions.

Independent Contractor

N'finiti Courier & Logistics
02.2017 - 06.2021
  • Delivered transmission parts throughout boot-heel of MO.
  • Collect COD's, cores, returns, and/or defective parts.
  • Delivered outstanding service to customers to maintain business relationships.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Receptionist/Production Department

Paychex, Inc.
10.2016 - 06.2017
  • Open/closed office.
  • Produced companies payroll on as needed basis.
  • Shipped payroll per customers instructions.
  • Ordered office supplies and maintained office equipment.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Confirmed appointments, communicated with clients and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Payroll Production

Payroll 1
03.2015 - 06.2016
  • Produced companies payroll.
  • Shipped payroll per customers instructions.
  • Maintained filing system.
  • Ordered office supplies & maintained office equipment.
  • Switchboard using multi-line phone system.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Exceeded goals through effective task prioritization and great work ethic.

Contract Manager/Customer Service Representative

Access Courier & Logistics
08.2009 - 01.2015
  • Directed training and retraining of Independent Contractors.
  • Screened applicants and coordinated both in-person and phone interviews.
  • Ran background checks, drug screens & MVR's, for potential IC's or employees.
  • Created training material & badges for IC Drivers and employees.
  • Kept stock of uniforms, keys and other equipment, distributed to IC Drivers and employees.
  • Arranged service delivery to 100's active contracts by overseeing Independent Contractors, coordinating resources and setting schedules.

Education

GED -

Harris Stowe

Skills

  • Strong work ethic
  • Team player attitude
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities

Timeline

Administrative Assistant

Mercy Hospital South
11.2022 - Current

Independent Contractor

N'finiti Courier & Logistics
02.2017 - 06.2021

Receptionist/Production Department

Paychex, Inc.
10.2016 - 06.2017

Payroll Production

Payroll 1
03.2015 - 06.2016

Contract Manager/Customer Service Representative

Access Courier & Logistics
08.2009 - 01.2015

GED -

Harris Stowe

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Dawn Reid