Summary
Work History
Education
Skills
Timeline
Generic

Dawn Roso

Las Vegas,NV

Summary

Extensive background of successful experience working in customer-oriented service operations, including sales, marketing and hospitality. Developed excellent communication and customer service skills. Exemplify leadership qualities and professionalism.

Demonstrated talent for quickly learning new tasks. Proven self-starter, working independently, while contributing to the success of the entire team. Strong computer skills. Exceptional problem solver, driven to succeed with strong interpersonal and negotiation skills. Utilized excellent judgment and time management skills. Focused and organized to ensure that leasing goals and deadlines were consistently met or exceeded.

Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.

Work History

Leasing Consultant

Chateau Calais Apartments
Henderson, NV
  • Established and maintained a positive front office environment to enhance client interactions while performing administrative duties and overseeing leasing activities.
  • Delivered engaging presentations to effectively highlight community offerings and address customer requirements.
  • Executed targeted leasing initiatives aimed at enhancing property occupancy.
  • Achieved consistent surpassing of lease quotas to enhance revenue and optimize occupancy levels.
  • Facilitated leasing agreement negotiations and closures weekly, enhancing property lease-up efficiency.
  • Formulated and implemented cutting-edge marketing strategies aimed at gaining a competitive edge in the market.
  • Facilitated outstanding customer service to enhance client satisfaction through effective communication and timely, courteous responses to inquiries.

Leasing Consultant

Noble Park Apartments
Las Vegas, NV
  • Assisted prospective residents in property tours, highlighting key features and amenities.
  • Managed lease applications, ensuring accuracy and compliance with company policies.
  • Coordinated tenant move-ins and move-outs, facilitating smooth transitions and resident satisfaction.
  • Responded to resident inquiries promptly, resolving issues to enhance community experience.
  • Conducted regular market research to remain competitive in pricing and services offered.
  • Collaborated with maintenance team to address tenant concerns efficiently, promoting a well-maintained environment.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
  • Coordinated appointments to show marketed properties.
  • Increased lease renewals, maintaining open and effective communication with current tenants.
  • Distributed and followed up on tenant renewal notices.
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
  • Responded to requests and scheduled appointments for property showings.

Education

High School Diploma -

Wickliffe High School
Wickliffe, OH

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Lease agreements
  • File management

Timeline

Leasing Consultant

Chateau Calais Apartments

Leasing Consultant

Noble Park Apartments

High School Diploma -

Wickliffe High School

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