Dawn Sartorelli
Las Vegas,NV
Overview
21
21
years of professional experience
Work History
All Purpose Clerk
Von's Companies
Las Vegas, NV
02.2022 - Current
- Contributed to increased sales by effectively stocking shelves and displaying merchandise.
- Collaborated with team members to achieve daily tasks and support overall store operations.
- Assisted in loss prevention efforts through vigilance and adherence to company policies.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Processed customer transactions quickly, accurately, and with excellent customer service skills.
- Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
- Improved customer satisfaction by providing efficient and accurate service in various departments.
- Participated in training sessions for improved job performance and knowledge of store procedures or policies.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained a clean and organized store environment for maximizing customer comfort and safety.
- Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
- Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
Reciever
RevZilla
Las Vegas, NV
07.2018 - 09.2020
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Coordinated with other departments for seamless integration of received goods into various operations.
Marketing Director
Astonishingly Clean
Las Vegas
07.2018 - 11.2018
- Go door to door to get names and phone numbers of people interested in seeing in home demonstration of the rainbow environmental cleaning system, call and set up appointments for in home demonstrations to be done, call customers that have seen a demonstration and ask them how they liked it.
Rainbow Dealer
Astonishingly Clean
Las Vegas
03.2018 - 07.2018
- Make calls to set up in home demonstration of the rainbow environmental cleaning system, do in home demonstration of rainbow environmental cleaning system by showing customers the cleaning ability of the rainbow, clean up the rainbow, get referrals from customers.
Server/Hostess
Mountain View Tavern
Sunapee, NH
01.2017 - 05.2017
- Greet customers, seat customers, get customers drinks, tell customers about daily specials, take their orders, bring customer their food, cash out customers, clear table & clean table, re-fill condiments, and basic cleanup.
Cashier/Store Clerk
Evan's Expressmart
08.2011 - 08.2016
Hostess
Tilt'n Diner
03.2008 - 11.2009
Mail Sorter/Machine Operator
Precision Technologies
12.2003 - 02.2007
Education
Diploma -
Merrimack Valley High School
Skills
- Customer service desk
- Customer Complaint Resolution
- Customer Focus
- Cash handling expertise
- Refund handling
- Payment Collection
- Data entry proficiency
- Customer inquiries
- Cash Management
- Customer Satisfaction
Additionalinformation - Summary
I am a people person. I thoroughly enjoy working with the public. I also thoroughly enjoy being able to put a smile on people's faces on the daily. I work well in a team or by myself. I am a hard worker and take A LOT of pride in all I do! I have over 6 years experience working with customers, (over a year in a restaurant setting, & the other 5 in a store setting.)
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
All Purpose Clerk
Von's Companies
02.2022 - Current
Reciever
RevZilla
07.2018 - 09.2020
Marketing Director
Astonishingly Clean
07.2018 - 11.2018
Rainbow Dealer
Astonishingly Clean
03.2018 - 07.2018
Server/Hostess
Mountain View Tavern
01.2017 - 05.2017
Cashier/Store Clerk
Evan's Expressmart
08.2011 - 08.2016
Hostess
Tilt'n Diner
03.2008 - 11.2009
Mail Sorter/Machine Operator
Precision Technologies
12.2003 - 02.2007
Diploma -
Merrimack Valley High School