Dawn Sawicki
Buffalo Medical Group
Angola,New York
25
years of professional experience
I’m looking for a Career in an office or setting that will provide growth and job stability.
Work History
Patient Representative
3 Years 3 Months- Managed patient inquiries, providing accurate information regarding services and insurance options.
- Coordinated communication between patients and healthcare providers to ensure continuity of care.
- Resolved patient concerns by implementing effective problem-solving strategies and maintaining professionalism.
- Facilitated patient intake processes to enhance efficiency and streamline appointment scheduling.
Premium Guest Service
15 Years 7 Months- Promote safe and friendly a safe and friendly environment for guests
- Provided stadium directions
- Promoted safe and friendly a safe and friendly environment for guests
- Worked part-time in a fast-paced environment
Administrative Assistant
20 Years- Delivered exceptional customer service to enhance patient experience
- Managed registration desk, answering telephones and greeting visitors to ensure efficient operations
- Provide Great Customer service
- Facilitated communication between patients and doctors, conveying needs and providing clear directions
- Secure all information with sensitivity and confidentiality following HIPAA guidelines
- Updating all medical charts with demographics and insurance information
- Ordered office supplies to maintain inventory levels
- Processed incoming and outgoing mail to facilitate communication
- Point of contact for all drug reps
Education
AOS Degree - Administrative Assistant/Medical-Office Option
High School Diploma
Skills
Electronic health records
Word processing
Excel
Payment collection
Maintain records
Schedule coordination
Time management
Inventory Management
Staff Training
Patient Documentation
Timeline
Patient Representative
Buffalo Medical Group
05.2023 - CurrentRead More
Premium Guest Service
Buffalo Bills
01.2011 - 2023Read More
Administrative Assistant
Lake Shore Primary Care Associates
01.2002 - 01.2022Read More
Lake Shore Senior High School
High School Diploma
Read More
Bryant & Stratton
AOS Degree from Administrative Assistant/Medical-Office Option
Read More