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Dawn Scott
Houston,TX
Work Preference
Overview
1
1
Certification
5
5
years of professional experience
Work History
Guest associate experience
St. Louis Aquarium at Union Station
St. Louis, MO
03.2026 - 05.2026
- Instructed guests on safe practices for interacting with aquatic animals during educational programs.
- Facilitated guest transactions, including ticket sales and memberships, through point-of-sale systems.
- Educated guests on safe interaction with aquatic animals, enhancing visitor engagement and promoting environmental awareness.
- Provided information to visitors about attractions, exhibits, and daily schedules at Union Station.
Store Associate
Dollar Tree
Jacksonville, FL
01.2025 - 04.2025
- Delivered excellent customer service in a fast-paced retail setting, ensuring a welcoming store environment and contributing to positive guest experiences.
- Maintained inventory accuracy and supported visual merchandising, enhancing product visibility and increasing sales through effective organization.
- Minimized customer complaints by ensuring store cleanliness, organization, and stock availability, creating a more efficient and pleasant shopping experience.
Money Center Associate
Walmart
Tulsa, OK
06.2024 - 12.2024
- Managed daily operations in Money Center, ensuring adherence to financial protocols to minimize errors and uphold customer trust.
- Mentored and trained new hires, enhancing team efficiency and building confidence in managing complex transactions and customer inquiries.
- Mentored and trained new hires, improving team efficiency and confidence in handling complex transactions and customer inquiries.
- Cross-trained in multiple departments to streamline workflow and enhance customer service coverage, boosting operational flexibility and team support.
Front End Supervisor / Cashier
Walmart
Kansas, OK
02.2022 - 11.2023
- Led front-end team of 5+ cashiers, optimizing staffing during peak hours to ensure smooth customer flow and reduce wait times.
- Resolved customer concerns diplomatically, improving satisfaction and contributing to a positive store reputation.
- Conducted daily reconciliation and opening/closing duties with 100% accuracy, ensuring financial integrity and compliance.
- Initiated weekly team huddles to share customer service tips and promote engagement, fostering a collaborative work environment.
Team Member
Whataburger-Tulsa
Tulsa, OK
08.2021 - 01.2022
- Trained new team members on POS systems, food safety, and guest relations protocols, and improved onboarding efficiency and team performance.
- Delivered fast, friendly service in a high-volume food service environment, enhancing guest experiences and encouraging repeat business.
- Trained new team members on POS systems, food safety, and guest relations protocols, and improved onboarding efficiency and team performance.
Education
11th grade -
Moberly Sr. High School
Moberly, MOMiddle school education - General Studies
Moberly middle School
Moberly, MOCollege -
Moberly Area Community College
Moberly, MOTrade school -
Moberly Area Community College
Moberly, MOSkills
- POS systems
- Food safety
- Making change
- Cash register
- Guest relations
Certification
Food handler
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Languages
English
Timeline
Guest associate experience
St. Louis Aquarium at Union Station
03.2026 - 05.2026
Store Associate
Dollar Tree
01.2025 - 04.2025
Money Center Associate
Walmart
06.2024 - 12.2024
Front End Supervisor / Cashier
Walmart
02.2022 - 11.2023
Team Member
Whataburger-Tulsa
08.2021 - 01.2022
11th grade -
Moberly Sr. High School
Middle school education - General Studies
Moberly middle School
College -
Moberly Area Community College
Trade school -
Moberly Area Community College