Sunniray Bates
Brooklyn,NY
Summary
I am a hospitality professional who has recently moved to New York to broaden my overall knowledge in regards to the industry . I am looking to work alongside passionate people who care about how special the restaurant experience can be. Looking to broaden my wine knowledge and upscale dining experience as a whole. I am looking for a place that will not only challenge me but can also benefit from what I bring to the table.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Guest Experience Manager
Impact Kitchen
New York, NY
05.2024 - Current
- Scheduling
- Floor management
- Ordering
- Inventory
- COGS
- Merchandising
- PNL
- Waste
- Labor Models
- PayRoll
Server
Easy Bistro & Bar
Chattanooga, TN
06.2023 - 03.2025
- Customer service
- Hospitality
- Communication skills
- Organization
- Multitasking
- Upscale
- Wine service
Lead Server
Eggs Up Grill
Cleveland, TN
01.2024 - 02.2025
- Leadership
- POS accuracy
- Multitasking
- Customer service
- Menu knowledge
Food and Beverage Manager
SSA Group, LLC (Chattanooga Zoo)
Chattanooga, TN
07.2022 - 11.2024
- Hiring
- Schedules
- Order fulfillment
- Seasonal menus
- Inventory
Bar Server
Buffalo Wild Wings
Chattanooga, TN
06.2021 - 10.2023
- Multitasking
- Customer service
- POS accuracy
Supervisor/ Tour Guide
Ruby Falls
Chattanooga, TN
04.2014 - 12.2021
- Tour guiding
- Public speaking
- Communications
- Sales
- POS
- Basic math
- Phone operations
Lead Server
Rodizio Grill
Chattanooga, TN
06.2018 - 03.2020
- Leadership
- Menu knowledge
- POS accuracy
- Multitasking
Education
Business (some college) -
Chattanooga State Community College
Chattanooga, TN01.2026
High school diploma or GED - Business
Ridgeland High
Georgia03.2018
Skills
- Serving
- Operations management
- Food safety
- Time management
- Performance management
- Schedule management
- Casual dining experience
- Leadership
- Square (POS)
- Food preparation
- Inventory management
- Customer service
- Coffee experience
- Restaurant management
- Upselling
- POS systems
Certification
- Food Handler Certification
- ServSafe
- TABC Certified
Languages
English
Timeline
Guest Experience Manager
Impact Kitchen
05.2024 - Current
Lead Server
Eggs Up Grill
01.2024 - 02.2025
Server
Easy Bistro & Bar
06.2023 - 03.2025
Food and Beverage Manager
SSA Group, LLC (Chattanooga Zoo)
07.2022 - 11.2024
Bar Server
Buffalo Wild Wings
06.2021 - 10.2023
Lead Server
Rodizio Grill
06.2018 - 03.2020
Supervisor/ Tour Guide
Ruby Falls
04.2014 - 12.2021
Business (some college) -
Chattanooga State Community College
High school diploma or GED - Business
Ridgeland High