Saul White
Northridge,CA
Summary
Proven track record in enhancing customer satisfaction and sales outcomes, notably at Bob's Discount Furniture where strategies led to a 20% commission increase. Skilled in adaptive sales techniques and exceptional communication, consistently surpassing sales targets through effective negotiation and relationship-building. Achievements underscore a commitment to driving results and fostering client loyalty.
Overview
34
34
years of professional experience
Work History
Guest Experience Specialist
Bob's Discount Furniture
09.2018 - 05.2024
- Implemented upselling strategies, encompassing recommendations on accessories and complimentary items.
- Consistently exceeded sales targets for company warranty product resulting in 20% additional commission payout.
- Advised customers on appropriate product selections based on their unique needs, enuring optimal satisfaction levels upon purchase.
- Developed strong relationships with guests, fostering loyalty and repeat business through attentive service and genuine care.
- . Ensured adherence to brand standards throughout all aspects of day-to-day operations.
Car Sales Consultant
American Honda
09.1993 - 06.2016
- Conducted comprehensive needs assessments for customers to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
Insurance Coordinator
Reliable Insurance Solutions
01.1990 - 12.1993
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
- Contributed positively to team morale by consistently demonstrating a collaborative attitude and willingness to support colleagues.
- Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
Skills
- Exceptional communication
- Complaint Handling
- Feedback collection
- POS Systems
- Customer Service
- Sales Metrics Monitoring
Accomplishments
Awarded Best of Bob's, finishing top 100 in the company nationwide 3 years consecutively.
Affiliations
- SAG-Aftra member since 2008
Timeline
Guest Experience Specialist
Bob's Discount Furniture
09.2018 - 05.2024
Car Sales Consultant
American Honda
09.1993 - 06.2016
Insurance Coordinator
Reliable Insurance Solutions
01.1990 - 12.1993
Similar Profiles
Aurella GbohouAurella Gbohou
Guest Experience Specialist at Bob's Discount FurnitureGuest Experience Specialist at Bob's Discount Furniture
Jorge RuizJorge Ruiz
Assistant Store Manager at Bob's Discount FurnitureAssistant Store Manager at Bob's Discount Furniture
Jane MasseyJane Massey
Guest Experience Specialist/Sales Associate at Bob's Discount FurnitureGuest Experience Specialist/Sales Associate at Bob's Discount Furniture
Taylor DvorakTaylor Dvorak
Sales Supervisor at Bob's Discount FurnitureSales Supervisor at Bob's Discount Furniture
Andre Britt, JrAndre Britt, Jr
Realtor at Ashby & Graff Real EstateRealtor at Ashby & Graff Real Estate