Dawn Smay
Roaring Spring,PA
Summary
Dynamic surgical scheduling specialist with a strong work ethic and exceptional customer relations skills, honed at Ear, Nose and Throat Associates of Central PA and Mount Nittany Physicians Group. Proven track record in optimizing scheduling processes and enhancing clinic operations, while demonstrating meticulous attention to detail and effective problem-solving abilities. Committed to delivering outstanding service and maintaining accurate documentation.
Overview
28
28
years of professional experience
Work History
Iventory Specialist
Advanced Auto Parts
06.1998 - 08.2006
- Monitored inventory levels to ensure optimal stock availability and minimize disruptions.
- Conducted regular audits of inventory systems to maintain accuracy and compliance with company standards.
- Collaborated with team members to streamline inventory processes, improving overall efficiency.
- Utilized inventory management software to track product movements and generate reports for analysis.
Medical Surgical Scheduling Specialist
Mount Nittany Physicians Group
04.2025 - Current
- Coordinated patient appointments and schedules to optimize clinic operations.
- Managed electronic scheduling to ensure accurate appointments.
- Communicated with medical staff to address scheduling conflicts promptly.
- Maintained multiple surgeons schedules.
- Authorized testing, surgery and scheduled procedures.
- Confirmed appointments, communicated with patients, and documented patient records.
Medical Surgical Scheduling Specialist
Ear, Nose and Throat Associates of Central Pennsylvania
08.2006 - 04.2025
- Coordinated patient appointments and schedules to optimize clinic operations.
- Managed electronic scheduling to ensure accurate appointments.
- Communicated with medical staff to address scheduling conflicts promptly.
- Maintained multiple surgeons schedules.
- Lead for Surgical scheduling department.
- Authorized testing, surgery and scheduled procedures.
- Confirmed appointments, communicated with patients, and documented patient records.
Education
High School Diploma -
Central High School
Martinsburg, PA06-1988
Skills
- Customer relations skills
- Documentation skills
- Professional telephone demeanor
- Calendar management
- Strong work ethic
- Problem-solving
- Attention to detail
Timeline
Medical Surgical Scheduling Specialist
Mount Nittany Physicians Group
04.2025 - Current
Medical Surgical Scheduling Specialist
Ear, Nose and Throat Associates of Central Pennsylvania
08.2006 - 04.2025
Iventory Specialist
Advanced Auto Parts
06.1998 - 08.2006
High School Diploma -
Central High School