Dawn Smith
Mayfield,OH
Summary
Accomplished Office Manager with a proven track record at Eastside Automotive for over 17 yrs, enhancing team productivity and streamlining operations for cost savings. Skilled in customer service and inventory control, adept at maintaining balanced budgets and fostering vendor relationships. Excelled in task delegation and conflict resolution, ensuring high-quality service and confidentiality.
Overview
17
17
years of professional experience
Work History
Office Manager
Eastside Automotive
01.2007 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via in person, phone calls or email correspondence.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Enhanced team productivity by prioritizing jobs and delegating tasks effectively and overseeing daily workflow.
- Professional communication with coworkers and customers.
- Ability to identify issues and develop strategies to resolve them.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, proficient in ordering parts and third party negotiations for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents.
Education
High School Diploma -
Villa Angela-St Joseph High School
Cleveland Ohio05.1996
Skills
Customer Service
Organizational Skills
Negotiation and Conflict Resolution
Excellent multi-tasking ability
Clear oral/written communication
Credit and collections
Task Delegation
Professional and Courteous
Teamwork and Collaboration
Computer Skills
Inventory Control
Timeline
Office Manager
Eastside Automotive
01.2007 - Current
High School Diploma -
Villa Angela-St Joseph High School
Similar Profiles
Brayden EmersonBrayden Emerson
Automotive Technician at Eastside Automotive & TireAutomotive Technician at Eastside Automotive & Tire
Shamere JonesShamere Jones
Student Nurse at Piedmont Eastside Medical CenterStudent Nurse at Piedmont Eastside Medical Center
Savannah HancockSavannah Hancock
Charge Nurse at St. Francis EastsideCharge Nurse at St. Francis Eastside