Dawn Sorenson
Corona,CA
Summary
Dedicated Dental Office Manager with 25+ years of experience creating welcoming, efficient, and patient-focused dental environments. Skilled in managing daily operations, coordinating treatment plans, handling insurance processes, and leading cohesive teams. Known for exceptional communication, attention to detail, and a commitment to delivering outstanding patient care while supporting practice growth.
Overview
33
33
years of professional experience
Work History
Office Manager
Karen Lin DDS
Brea, CA
05.2025 - Current
- Managed daily office operations to ensure efficient workflow and patient service.
- Coordinated appointment scheduling and patient communications to enhance clinic efficiency.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Supported inventory management by tracking supplies and ordering as needed.
- Processed insurance claims efficiently to support timely resolutions. Assisted clients in understanding claim procedures and requirements. Collaborated with team members to streamline processing workflows.
- Oversaw maintenance of accurate patient account records, ensuring proper documentation of personal and insurance payments.
Office Manager
Thomas M Green DDS
Brea, CA
01.1993 - 05.2025
- Streamlined office operations to improve workflow efficiency and enhance patient service delivery.
- Oversaw scheduling and appointment systems to maximize dentist's time and resource efficiency.
- Oversaw inventory management, maintaining adequate stock levels of dental supplies and equipment.
- Implemented patient record management protocols to ensure compliance with health regulations and confidentiality standards.
- Facilitated effective communication between patients and dental staff to enhance patient satisfaction.
- Managed follow-up procedures for insurance billing processes.
- Coordinated scheduling for treatment plans and financial arrangements. Supported team members in managing appointments and resources. Assisted in organizing patient care logistics.
- Maintained accurate financial records and processed patient payments and insurance claims.
Education
High School Diploma -
Laguna Hills High School
Laguna Hills, CANo Degree - Dental Assisting
Bryman College
CASkills
- Customer service
- Office management
- Organizational skills
- Experienced with Dentrix systems
- Insurance billing expertise
- Scheduling and calendar management
- Payroll processing
- Credit and collections
- Mail handling
- Scheduling coordination of treatment
- Inventory control
Timeline
Office Manager
Karen Lin DDS
05.2025 - Current
Office Manager
Thomas M Green DDS
01.1993 - 05.2025
High School Diploma -
Laguna Hills High School
No Degree - Dental Assisting
Bryman College