Microsoft Office
DAWN SPENCER
Human Resources Professional
Alpharetta,GA
Summary
Enthusiastic Human Resources professional skilled at attaining corporate goals by maximizing results. Innovative thinker with 15-year background creating compliant and efficient processes and procedures. Expert knowledge in developing employees and motivating individuals to exceed corporate objectives. A dedicated team player with a collaborative leadership style that fosters all-inclusive and diverse rich cultures of high performance.
Overview
10
10
years of professional experience
Work History
LIBRARY ASSISTANT
Fulton County Public Library
Alpharetta, GA
08.2018 - Current
- Consistently demonstrate relationship building and compassionate patron services.
- Implement programming from conception, funding, social-media marketing, event hosting and review.
- Efficiently manage daily circulation processing and initiate larger organizational projects.
- Ongoing training in fair, ethical treatment for all.
TELESALES REPRESENTATIVE
Comcast
Alpharetta, GA
06.2016 - 08.2018
- Provide outbound call support and provide training to agents on policy and procedures according to FCC regulations.
- Implement promotional and marketing strategies to increase sales and overall business growth.
- Focus on developing and maintaining relationships with clients and prospects, through creative and consistent service techniques.
Volunteer Chairperson
The Raleigh School
Raleigh, NC
01.2008 - 01.2013
Education
BACHELOR OF SCIENCE - SOCIOLOGY
Ball State University
ASSOCIATE OF APPLIED SCIENCE - CULINARY ARTS
Cooking And Hospitality Institute of Chicago
Chicago, ILSkills
Training and mentoring
Software
Additional Relevant Work
A combined 15 years of management and training in property management and food services
Timeline
LIBRARY ASSISTANT
Fulton County Public Library
08.2018 - Current
TELESALES REPRESENTATIVE
Comcast
06.2016 - 08.2018
Volunteer Chairperson
The Raleigh School
01.2008 - 01.2013
ASSOCIATE OF APPLIED SCIENCE - CULINARY ARTS
Cooking And Hospitality Institute of Chicago
BACHELOR OF SCIENCE - SOCIOLOGY
Ball State University
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