Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dawn Spiecher

Houston,TX

Summary

Dynamic and empathetic professional with a proven track record at United Allergy Services, enhancing patient trust and managing sensitive data. Excelled in remote work, demonstrating exceptional scheduling and conflict resolution skills. Achieved significant improvements in customer satisfaction and operational efficiency through meticulous attention to detail and proactive communication.

Overview

3
3
years of professional experience

Work History

Uber Partner

Uber
11.2023 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.

Clinical Allergy Specialist

United Allergy Services
01.2023 - 11.2023
  • Established a strong rapport with patients by demonstrating empathy and attentiveness during consultations, fostering trust in the therapeutic relationship.
  • Developed educational materials for patients on allergy management strategies, promoting self-care and understanding of their condition.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.

Medical Assistant and Scribe

The Woodlands Dermatology Associates
08.2021 - 08.2022
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Associate Of Applied Science - Radiology

Angelina College
Lufkin, TX

Certified Medical Assistant - Medical Assisting

College of Healthcare Professionals
Houston, TX
07.2021

Skills

  • Remote Work Experience
  • Scheduling Management
  • File Management
  • Database entry
  • Scheduling and calendar management
  • Telephone Etiquette
  • Meeting Scheduling
  • Conflict Resolution

Accomplishments

This is totally not work related but I am so proud of this. I donated my liver to my brother in law August 12th of 2024.

Timeline

Uber Partner

Uber
11.2023 - Current

Clinical Allergy Specialist

United Allergy Services
01.2023 - 11.2023

Medical Assistant and Scribe

The Woodlands Dermatology Associates
08.2021 - 08.2022

Associate Of Applied Science - Radiology

Angelina College

Certified Medical Assistant - Medical Assisting

College of Healthcare Professionals

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Dawn Spiecher