Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Ubry

Dawn Ubry

Bartender Management
Staten Island,NY

Summary

Well-rounded Bartender and experienced server who is committed to providing guests with genuine hospitality and delivering exceptional services in dining area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

14
14
years of professional experience

Work History

Bartender/Server

Patricia’s of Brooklyn
Staten Island, NY
03.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.

Bartender/Server

TGI Fridays
Old Bridge, NJ
06.2023 - 12.2024
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Poured wine, beer and cocktails for patrons.
  • Greeted frequent visitors by name and explained new promotions.

Lead Bartender

Parm Battery Park
Manhattan, NY
01.2017 - 12.2021
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Maintained bar inventory, ordered supplies and restocked items as necessary.
  • Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
  • Prepared mixed drinks according to standard recipes.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Asst General Manager

PJ Clarke's
Manhattan, NY
05.2011 - 06.2016
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Ensured that customer service standards were met or exceeded at all times.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Created promotional campaigns to increase store traffic and generate revenue.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Motivated and led team members to work together to achieve targets.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Liberal Arts And General Studies

Raritan Valley Community College
Somerville, NJ
07-2002

Serv Safe Food & Alcohol Handlers Degree -

New York Serv Safe

Skills

  • Menu Memorization
  • Suggestive Selling
  • Beverage Preparation
  • Food Running
  • Payment Processing
  • Outgoing Personality
  • Customer service expertise
  • Extensive wine knowledge

Timeline

Bartender/Server

Patricia’s of Brooklyn
03.2024 - Current

Bartender/Server

TGI Fridays
06.2023 - 12.2024

Lead Bartender

Parm Battery Park
01.2017 - 12.2021

Asst General Manager

PJ Clarke's
05.2011 - 06.2016

Associate of Arts - Liberal Arts And General Studies

Raritan Valley Community College

Serv Safe Food & Alcohol Handlers Degree -

New York Serv Safe

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