Results-oriented professional with expertise in office administration and customer service. Skilled in problem-solving and time management, dedicated to optimizing operations and fostering strong client relationships for sustainable business success.
Overview
7
7
years of professional experience
Work History
Customer Service
Denny's Restaurants Franchise Association
Aurora, CO
03.2025 - 01.2026
Greeted customers warmly to provide exceptional customer service.
Enhanced member retention through personalized engagement and excellent customer service.
Delivered exceptional customer service, exceeding member expectations consistently.
Maintained excellent customer service with timely deliveries and professional communication.
Delivered exceptional customer service, leading to repeat bookings and referrals.
Small Business Co-Owner
Dad's Donuts
Cheyenne, WY
12.2018 - 04.2023
Managed daily operations to ensure efficient workflow and product quality.
Developed marketing strategies to increase brand awareness
Oversaw inventory management, implementing systems for accurate stock tracking.
Trained and motivated employees to perform daily business functions.
Established supplier relationships to optimize cost efficiency and product sourcing.
Education
Associate of Applied Science - Nursing Administration
Otero Junior College
La Junta, CO
05-2008
Skills
Sales and customer service
Office administration
Property management systems
Problem-solving
Time management
Timeline
Customer Service
Denny's Restaurants Franchise Association
03.2025 - 01.2026
Small Business Co-Owner
Dad's Donuts
12.2018 - 04.2023
Associate of Applied Science - Nursing Administration