Dawnaca Mount
Tacoma,WA
Summary
Resourceful Waitress Supervisor known for high productivity and efficient completion of tasks. Possess specialized skills in team leadership, customer service management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and positive dining experiences.
Overview
5
5
years of professional experience
Work History
Waitress Supervisor
Sugar's gentleman's club
Northgate , Washington
01.2022 - 12.2024
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Monitored cash register operations during shifts for accuracy of transactions.
- Resolved customer complaints in a timely manner with professionalism.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Picker Packer
Amazon
Fife, Washington
01.2020 - 12.2023
- Checked expiration dates on perishable items prior to packing them for shipment.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Stocked shelves with incoming merchandise as needed.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Confirmed items picked for orders by keying codes into system.
- Maintained cleanliness of work area while adhering to safety regulations.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Selected products and items from shelves and pallets for customer orders.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Labeled boxes and placed in outbound collection areas.
- Labeled packages accurately with destination addresses for shipping purposes.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Reported any damaged products to supervisor immediately upon discovery.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Limited damage to products and orders by using care when choosing items.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Used handheld scanners to key in data for packages.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Utilized RF scanners to track inventory movements throughout the facility.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
High School Diploma -
Derby High
Derby Kansas 06-2000
Skills
- Waiting tables
- Order accuracy
- Table management
- Sales promotion
Timeline
Waitress Supervisor
Sugar's gentleman's club
01.2022 - 12.2024
Picker Packer
Amazon
01.2020 - 12.2023
High School Diploma -
Derby High