Dawn Dulaney
Horseshoe Bay,TX
Summary
Prior to the invention of the internet, I was able to locate lost family members or loved ones for many of my friends. To date, I have reunited over 35 people with their lost loved ones. I am a natural investigator, a thorough researcher, extremely intuitive and can adapt to new environments with ease.
I am just the right person for this entry level position.
Overview
25
25
years of professional experience
Work History
Food & Beverage Manager
Horseshoe Bay Resort | Whitewater 360 Sports Club
09.2014 - Current
- Effectively managed payroll, scheduling, and budgeting responsibilities to meet financial goals while maintaining exceptional service standards.
- Evaluated employee performance regularly through constructive feedback sessions designed to encourage growth.
- Increased guest loyalty through attentive service, personalized recommendations, and consistent follow-up on feedback.
- Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
Bartender
Mr. B's Sports Bar
03.2009 - 08.2014
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Trainer
Chili's Bar & Grill
09.1999 - 11.2008
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Education
High School Diploma -
Shasta High School
Redding, CA06.1984
Skills
Highly Intuitive
Resourceful
Chameleon
Research & Investigative Skills
Tenacious & Proactive
Critical Thinking Skills
Timeline
Food & Beverage Manager
Horseshoe Bay Resort | Whitewater 360 Sports Club
09.2014 - Current
Bartender
Mr. B's Sports Bar
03.2009 - 08.2014
Trainer
Chili's Bar & Grill
09.1999 - 11.2008
High School Diploma -
Shasta High School
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