Dawne Burke
Newton,Alabama
Summary
To secure a position that utilizes my skills and abilities.
Overview
18
18
years of professional experience
Work History
Customer Service Cashier
Dillards Department Store
Dothan, AL
08.2023 - Current
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Bankruptcy Clerk
All IN-CREDIT union
10.2017 - 07.2023
- Started out as a teller doing deposits, withdrawals, debit card disputes, and credit card disputes
- Opening and closing accounts and various types of loans
- Promoted to bankruptcy clerk with responsibilities including issuing trustee checks, coding, balancing and positing member’s bankruptcy accounts
Shipping/Receiving Clerk
Action buick gmc
04.2014 - 09.2017
- Responsible for shipping and receiving truck parts and accessories to difference companies as needed
- Data entry, inventory control, and invoicing.
Courier
Wiregrass COURIERS
02.2013 - 04.2014
- Drove safely at all times to avoid accidents and harm during various deliveries
- Greeted recipients, delivered various packages and parcels
- Acquiring proper documentation for all procedures while adhering to company policies and procedures.
Manager
Veterans of Foreign war
08.2012 - 02.2013
- Responding to customer’s concerns by providing friendly and knowledgeable support, while maintaining professionalism
- Trained employees in essential job functions
- Reconciled invoices.
Safety Clerk
Alabama motor express
05.2006 - 05.2011
- Performed employment verification, background checks, MVR’s, annual reviews
- Ensuring drivers licensing and physical exam dates were kept current
- Responsible for terminations and drug testing, Keeping permit brooks up to date as per safety regulations.
Education
General
Desoto Highschool
01.1981
Skills
- Customer service
- Banking industry
- Bankruptcy account maintenance
- Management
- Team management
Timeline
Customer Service Cashier
Dillards Department Store
08.2023 - Current
Bankruptcy Clerk
All IN-CREDIT union
10.2017 - 07.2023
Shipping/Receiving Clerk
Action buick gmc
04.2014 - 09.2017
Courier
Wiregrass COURIERS
02.2013 - 04.2014
Manager
Veterans of Foreign war
08.2012 - 02.2013
Safety Clerk
Alabama motor express
05.2006 - 05.2011
General
Desoto Highschool
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