Dawniqua Taylor
Ahoskie,NC
Summary
Compassionate Registered Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Excel in communication, empathy, and teamwork, ensuring high-quality patient support and collaboration with healthcare professionals.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Registered Medical Assistant
Roanoke Chowan Community Health Center
Ahoskie, North Carolina
02.2022 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records using electronic health record systems for accuracy.
- Scheduled patient appointments and coordinated follow-up communications.
- Prepared examination rooms and ensured cleanliness and organization.
- Maintained clinical records according to HIPAA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians in exams, treatments, and procedures.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Arranged patient charts for easy access during consultations., documents and supplies to maintain team productivity.
Certified Nursing Assistant
Roanoke Chowan Community Health Center
Ahoskie, North Carolina
02.2022 - 2024
- Monitored vital signs and reported changes to nursing staff promptly.
- Performed diagnostic tests such as blood pressure, temperature, pulse rate, weight and height measurements.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
- Maintained a clean and safe environment for patients and staff.
General Production Worker
Perdue Farms of Lewiston Woodville
Lewiston Woodville, North Carolina
12.2020 - 10.2021
- Operated machinery to efficiently process and package poultry products, contributing to production flow.
- Maintained cleanliness and sanitation standards in production areas to uphold safety and hygiene protocols.
- Ensured product quality met established standards. throughout production process.
Cashier/Retail Sales Associate
Duck Thru
Ahoskie, North Carolina
08.2018 - 12.2020
- Processed customer transactions accurately and efficiently at busy convenience store.
- Processed customer payments accurately at the register.
- Accepted cash and credit card payments, issued receipts and provided change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers in locating products and answering inquiries promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on promotions and loyalty programs effectively.
- Managed inventory restocking to ensure product availability on shelves.
- Followed safety protocols to ensure a secure shopping environment for all customers.
Medical Receptionist
Assured Healthcare Systems
Ahoskie, North Carolina
02.2020 - 10.2020
- Greeted patients and visitors warmly at front desk.
- Maintained clean, welcoming waiting area to improve patient experience and comfort.
- Managed incoming calls, efficiently directing inquiries to appropriate staff to enhance communication.
- Assisted medical staff with administrative tasks.
- Documented patient messages accurately for timely staff follow-up and improved coordination. from patients and promptly relayed to appropriate staff.
Certified Nursing Assistant
Sentara Virginia Beach General Hospital
Virginia Beach, Virginia
03.2018 - 06.2019
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for patients and staff.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
- Provided emotional support and companionship to patients during recovery.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Responded quickly to emergency situations involving sudden illness or injury.
- Cleaned and sanitized patient areas to prevent infection. patient rooms according to established protocols.
- Collected specimens from patients for laboratory testing to aid in diagnosis., monitored vitals, and maximized patient comfort to maintain optimal environment.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
RMA Certification
Roanoke Chowan Community College
Ahoskie03-2024
CNA Certification
Roanoke Chowan Community College
Ahoskie, NC01-2017
High School Diploma -
Hertford County High School
Ahoskie, NC07-2016
Skills
- Vital signs monitoring
- Electronic health records
- HIPAA compliance
- Team collaboration
- Time management
- Conflict resolution
- Problem solving
- Attention to detail
- Communication skills
- Organizational skills
- Safety protocols
- Compassionate
- Healthcare software proficiency
- Adaptable
- Professionalism and ethics
- Stocking supplies
- First aid
- Medical records confidentiality
- Communicating with patient families
Languages
English
Professional
Certification
- CPR Certified
Timeline
Registered Medical Assistant
Roanoke Chowan Community Health Center
02.2022 - Current
Certified Nursing Assistant
Roanoke Chowan Community Health Center
02.2022 - 2024
General Production Worker
Perdue Farms of Lewiston Woodville
12.2020 - 10.2021
Medical Receptionist
Assured Healthcare Systems
02.2020 - 10.2020
Cashier/Retail Sales Associate
Duck Thru
08.2018 - 12.2020
Certified Nursing Assistant
Sentara Virginia Beach General Hospital
03.2018 - 06.2019
RMA Certification
Roanoke Chowan Community College
CNA Certification
Roanoke Chowan Community College
High School Diploma -
Hertford County High School