Dawn M. Weber
Bliss,NY
Summary
Dynamic healthcare professional known for strong communication and patient care coordination skills. Experience in managing clinic operations and enhancing staff development. Focused on driving positive outcomes and maintaining high standards of patient service. Maintains a comprehensive background in client-centered therapy and mental health interventions. Adept at fostering supportive environment that encourages client growth and emotional well-being. Committed to collaborative team efforts and adaptable to evolving therapeutic needs, ensuring consistent and reliable care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinic Supervisor
Livingston County Mental Health Services
Geneseo, NY
05.2022 - Current
- Assisted in managing daily clinic operations to enhance patient flow and reduce wait times.
- Supported staff scheduling to ensure adequate coverage during peak hours and maintain service quality.
- Coordinated patient appointments using electronic health record systems to optimize resource allocation.
- Maintained compliance with healthcare regulations by implementing standard operating procedures.
- Contributed to training new staff on clinic protocols and software systems for improved onboarding efficiency.
- Facilitated communication between clinical staff and management, streamlining information sharing and decision-making processes.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Mentored junior staff members, fostering professional growth and development within the team.
- Ensured compliance with state regulations through diligent monitoring of clinic procedures and documentation practices.
Licensed Mental Health Counselor
Livingston County Mental Health Services
Geneseo, NY
07.2015 - 05.2022
- Developed personalized treatment plans based on comprehensive assessments of client needs.
- Collaborated with multidisciplinary teams to coordinate care and enhance service delivery.
- Mentored junior counselors, providing guidance on therapeutic techniques and client management.
- Conducted crisis interventions, ensuring immediate support for clients in distressing situations.
- Implemented evidence-based practices to improve treatment effectiveness and client outcomes.
- Established rapport with diverse clientele by demonstrating empathy, active listening, and cultural competence in counseling sessions.
- Utilized motivational interviewing techniques to help clients explore their readiness for change effectively.
- Tailored therapeutic approaches according to each client''s specific needs, resulting in more effective interventions during sessions.
- Participated in ongoing professional development opportunities to stay current on industry trends and advancements in counseling techniques.
- Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Maintained accurate and timely documentation of client progress, adhering to ethical standards and confidentiality requirements.
Substance Use Counselor
New York State Department of Corrections and Community Services
Wyoming County NY
11.2018 - 09.2019
- Developed individualized treatment plans to address client needs and goals.
- Facilitated group therapy sessions, fostering open communication and support among participants.
- Conducted intake assessments to evaluate clients' substance use history and mental health status.
- Collaborated with healthcare providers to ensure comprehensive care for clients.
- Implemented evidence-based practices, improving treatment outcomes for diverse populations.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Supported aftercare planning for continued recovery after treatment.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
Substance Use Counselor/Clinic Supervisior
Council on Alcohol and Substance Use Livingston County
Geneseo, NY
11.2011 - 07.2016
- Facilitated individual and group counseling sessions to address substance use issues.
- Developed and implemented treatment plans tailored to client needs and goals.
- Monitored client progress, adjusting strategies to enhance recovery outcomes.
- Collaborated with multidisciplinary teams to provide holistic support for clients.
- Mentored junior counselors, enhancing their skills in client engagement techniques.
- Advocated for clients' needs within community resources, fostering stronger support networks.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
Education
Master of Science - MSED - Community Mental Health Counseling
St. Bonaventure University
Saint Bonaventure, NY08-2013
No Degree - Alcohol And Substance Use Counseling -
National Counsel On Alcohol And Drug Dependency
Rochester NY03-2008
Bachelor of Science - Organizational Leadership - Psychology
Houghton University
Houghton, NY10-2005
High School Diploma -
West Seneca West Senior High School
West Seneca, NY06-1980
Skills
- Clinical leadership
- HIPAA compliance
- Effective communication
- Training and mentoring
- Patient care coordination
- Staff supervision
- Individual counseling
- Relationship counseling
- Cultural sensitivity
- Therapeutic interventions
- Crisis intervention
- Sexual assault counseling
Certification
- LMHC - D -
- CASAC - M
Timeline
Clinic Supervisor
Livingston County Mental Health Services
05.2022 - Current
Substance Use Counselor
New York State Department of Corrections and Community Services
11.2018 - 09.2019
Licensed Mental Health Counselor
Livingston County Mental Health Services
07.2015 - 05.2022
Substance Use Counselor/Clinic Supervisior
Council on Alcohol and Substance Use Livingston County
11.2011 - 07.2016
Master of Science - MSED - Community Mental Health Counseling
St. Bonaventure University
No Degree - Alcohol And Substance Use Counseling -
National Counsel On Alcohol And Drug Dependency
Bachelor of Science - Organizational Leadership - Psychology
Houghton University
High School Diploma -
West Seneca West Senior High School