Dawnmarie Vela
Lubbock,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Works great in fast pace environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Caterpillar Clubhouse
Lubbock, TX
09.2022 - 09.2023
- I was the main caregiver/teacher at an at home daycare
- I prepared meals for the children
- I observed children for changes in physical, emotional, mental or behavioral condition and injuries.
- Obtained sources of educational entertainment for children to provide full and enjoyable daily activities.
- Maintained clean and well-organized environment for children happiness and safety.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Sales Associate
Ross Dress For Less
Lubbock, TX
02.2023 - 08.2023
- At ross i worked cashier & organized merchandise
- I also worked dressing room where i cleaned and kept an eye on all the items going in and out of the dressing room
- Greeted customers and provided exceptional customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints in a professional manner.
- I absolutely loved working here as a sales associate and talking with customers , but unfortunately it interfered with my college schooling at the time & so i just focused on school
Crew Member and Cashier
Premier Cinemas & imax
Lubbock, TX
05.2019 - 10.2019
- Here i was an usher so directed customers to their movie
- Provided clean theatres in between each movie.
- I worked the cash register/concession , i worked box office / customer service & restaurant
- Served food quickly for positive guest experiences.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Took orders from patrons and input selections into store computer system.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
certificate - Cosmetology
texas college of cosmetology
Lubbock02.2024
High school diploma - biology
Frenship High School
Lubbock, TX05.2021
Skills
- Food preparation
- Order taking
- Clear speech
- Efficient service
- Time management
- Multitasking and organization
- Inventory management
- Customer service
- Cash management
- Telephone management
- Childcare
- Cosmetology
- Communication
- Store maintenance
- Retail sales professional
Certification
CPR Certification
Timeline
Sales Associate
Ross Dress For Less
02.2023 - 08.2023
Caregiver
Caterpillar Clubhouse
09.2022 - 09.2023
Crew Member and Cashier
Premier Cinemas & imax
05.2019 - 10.2019
certificate - Cosmetology
texas college of cosmetology
High school diploma - biology
Frenship High School