Dawnmarie Ann Byford
Heritage Motors LLC
Ackley
19
years of professional experience
Detail-oriented Office Assistant experienced in customer service, data entry, and records management. Delivered professional support through effective scheduling, accurate documentation, and organized record-keeping. Focused on enhancing operational efficiency through strong communication, time management, and meticulous attention to detail.
Work History
Office Assistant
4 Years 3 Months- Coordinated office calendars, service schedules, and internal communications for efficient daily workflow.
- Managed customer calls, appointments, and front-desk inquiries with accurate, professional support.
- Entered invoices, payments, and account data with consistent accuracy and attention to detail.
- Processed vehicle paperwork, titles, and registration documents while maintaining organized records.
- Maintained filing systems, scanned documents, and updated records for quick retrieval.
- Supported accounting tasks by reconciling basic discrepancies and preparing routine office reports.
Certified Nursing Assistant
14 Years 4 Months- Monitored vital signs and reported changes in resident condition to nursing staff
- Assisted residents with bathing, dressing, grooming, and daily personal care
- Supported mobility transfers, repositioning, and safe ambulation with proper lifting techniques
- Documented resident care activities accurately in required records and charts
- Responded promptly to call lights and resident requests with respectful service
- Maintained clean, organized resident environments while following infection control procedures
- Collaborated with nursing team to deliver consistent, person-centered care
- Assisted with meals, hydration, and feeding support for residents needing help
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
GED
Skills
Data entry
Professional demeanor
File organization
Data organization
Verbal communication
Office organization
Workflow coordination
Record management
Timeline
Office Assistant
Heritage Motors LLC
01.2022 - 04.2026Read More
Certified Nursing Assistant
The Village of Ackley
08.2007 - 12.2021Read More
Hawkeye Community College
GED
Read More