Hi, I’m
Dawn Michelle Mulligan
Notary Public - Loan Signing Agent
Westminster,CA
Overview
26
years of professional experience
1
Certification
Work History
Independent
Notary Public, Certified Signing Agent
02.2022 - Current
Job overview
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
Salvay Vision
Lead Ophthalmic Technician, COA
09.2021 - 06.2023
Job overview
- Reduced wait times by promptly preparing examination rooms, equipment, and necessary paperwork for each appointment.
- Contributed to practice growth by identifying opportunities for process improvements and implementing changes that led to increased efficiency in daily operations.
- Efficiently managed inventory of diagnostic equipment, ensuring timely maintenance and minimizing downtime.
- Improved patient care by conducting thorough diagnostic tests and accurately interpreting results for ophthalmologists.
- Streamlined clinic operations through effective coordination with medical staff, resulting in smoother appointments and increased patient satisfaction.
NVISION
COA, Certified Ophthalmic Technician
06.2017 - 09.2021
Job overview
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- LASIK Surgical Assistant
Harvard Eye Associates
Senior Ophthalmic Technician, COA
04.2014 - 06.2017
Job overview
- Ensured optimal patient care by maintaining up-to-date knowledge on advancements in ophthalmic technology and treatment options.
- Promoted excellent patient outcomes, assisting in the diagnosis and treatment of various ocular conditions including glaucoma, cataracts, and macular degeneration.
- Enhanced diagnostic accuracy with meticulous attention to detail during ocular testing procedures.
- Streamlined clinic processes by implementing efficient scheduling and patient flow systems.
- Increased surgical success rates by assisting in the preparation and maintenance of sterile environments for ophthalmic surgeries.
Pima Eye Institute
Ophthalmic Assistant
09.2008 - 06.2011
Job overview
- Administered eye medications for dilation and treatment.
- Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
Robert W. Lingua MD
Ophthalmic Surgical Assistant
02.1998 - 09.2004
Job overview
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
- Protected patients from infection by setting up and managing sterile operating fields.
- Paid close attention to operating procedures for adherence to established surgical techniques.
Education
Loan Signing Systems
Certified Loan Signing Agent
04.2022
National Notary Association
Notary Public
02.2022
JCAHPO
COA, Certified Ophthalmic Assistant
2015
American Academy of Ophthalmology
from Ophthalmic Assistant
1999
Bryman CollegeOrange, CA
Ophthalmic Assistant
06.1994
Skills
- Front Office Support
- Reliability and punctuality
- Friendly Customer Service
- Problem-solving skills
- Verbal and written communication
- Data Entry
- Patience and composure
- Notarial Acts
Certification
- CNP - Certified Notary Public
- CNSA - Certified Loan Signing Agent
California Secretary of State
Commissioned Notary Public - Feb. 18, 2022
Timeline
Notary Public, Certified Signing Agent
Independent
02.2022 - Current
Lead Ophthalmic Technician, COA
Salvay Vision
09.2021 - 06.2023
COA, Certified Ophthalmic Technician
NVISION
06.2017 - 09.2021
Senior Ophthalmic Technician, COA
Harvard Eye Associates
04.2014 - 06.2017
Ophthalmic Assistant
Pima Eye Institute
09.2008 - 06.2011
Ophthalmic Surgical Assistant
Robert W. Lingua MD
02.1998 - 09.2004
Loan Signing Systems
Certified Loan Signing Agent
National Notary Association
Notary Public
JCAHPO
COA, Certified Ophthalmic Assistant
American Academy of Ophthalmology
from Ophthalmic Assistant
Bryman College
Ophthalmic Assistant
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