Dawn “Tori” Thornton
Fernandina Beach,FL
Summary
Experienced business leader with a proven track record of driving strategic growth and improving operational efficiencies. Recognized for fostering team collaboration and adaptability in dynamic environments. Expertise in strategic planning, financial management, and customer relations. Ready to contribute to the success of any organization with like minded goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Boston Photography
09.2023 - Current
- Kept calendar appointments organized and manageable.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained large customer database.
Preschool Director
Amelia Island Academy
01.2009 - 09.2023
- Day to day operations of business, managing staff, maintaining records for personnel and students per DCF requirements, hiring new staff members, collecting tuition payments, maintaining tuition accounts, maintaining inventory and placing weekly orders, enrolling new students, customer relations, completing contracts, constant decision making responsibilities.
Education
Director Credential / VPK Endorsed -
01.2014
National CDA- Child Development Associate - Child Development
Florida State College
Jacksonville, FL01.2010
Highschool Diploma -
01.2003
Skills
- Extremely skilled in directorial management
- Program management
- Office management
- Prompt problem solving
- Customer satisfaction skills
Certification
First aid/CPR certified
Timeline
Office Manager
Boston Photography
09.2023 - Current
Preschool Director
Amelia Island Academy
01.2009 - 09.2023
Director Credential / VPK Endorsed -
Highschool Diploma -
National CDA- Child Development Associate - Child Development
Florida State College