Summary
Overview
Work History
Education
Skills
Timeline
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Dawson Doremus

Dawson Doremus

Atlanta,GA

Summary

Multi-skilled, self-motivated professional seeking a position in a dynamic environment to gain proficiency and represent corporate values. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.



Overview

5
5
years of professional experience

Work History

Guest Service Representative

Van Michael Salon
03.2022 - 09.2022
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Supervisor

Chick-Fil-A
10.2019 - 09.2021
  • Tasked to encouraging the companies promotions
  • Worked closely with team-members to adhere to all safety policies and health regulations
  • Overall embolden positivity and diligence in every individual
  • Organization of schedules.

Team Member

Chick-Fil-A
09.2017 - 10.2019
  • Serving the needs of guests and prepping products
  • Fast Pace environment
  • Multitasking and ability to thrive in an environment with little supervision.

Education

BBA - Marketing

Georgia State University
05.2024

Skills

  • Skills Customer Service
  • Communication Skills
  • Highly Organized
  • Guest Satisfaction
  • Organize Food Service
  • Reporting Efficiency and Accuracy
  • Promoting Services and Amenities
  • Calendar and Scheduling Software
  • Item Promotion

Timeline

Guest Service Representative

Van Michael Salon
03.2022 - 09.2022

Supervisor

Chick-Fil-A
10.2019 - 09.2021

Team Member

Chick-Fil-A
09.2017 - 10.2019

BBA - Marketing

Georgia State University

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Dawson Doremus