Dawson DOvidio
Spencerport
Summary
Instrument-rated private pilot with anticipated commercial rating by July 2026, followed by flight instructor certification and multi-engine rating. Extensive experience in customer service has developed strong communication and team-building skills essential for effective cockpit operations and passenger interactions. Proven ability to collaborate with crew members and maintain a positive environment under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
Wegmans
Rochester
01.2021 - Current
- Assisted customers in selecting high-quality products through personalized recommendations.
- Communicated effectively with customers to clarify preferences and special instructions.
- Resolved customer inquiries and issues promptly to maintain satisfaction and loyalty.
- Collaborated with team members to streamline the shopping process and enhance service quality.
- Trained new staff on best practices for e-commerce shopping and customer interaction.
Education
Bachelor of Science - Aviation
Liberty University
Lynchburg, VA12-2026
Skills
- Customer service
- Effective communication
- Problem resolution
- Fatigue and stress management
- Team building
- Organization
Certification
- Private Pilot Certificate
- Pilot Instrument Rating
Accomplishments
- LU Dean's List Fall 2023
- LU Dean's List Summer 2024
- LU Dean's List Summer 2025
- LU Dean's List Summer 2026
Timeline
E-Commerce Personal Shopper
Wegmans
01.2021 - Current
Bachelor of Science - Aviation
Liberty University