Dawson Jones
Summary
Organized service technician with history of managing competing priorities and meeting challenging performance targets. Works well to complete physically-demanding work. Safety-oriented team player with strong attendance record. Able to complete automotive repair and service tasks such as oil changes, tire repairs, balancing and rotations of tires, brake work, filters, fluids, transmission services, basic diagnostics, and relative knowledge of other mechanical operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level service technician position. Ready to help team achieve company goals. Looking for full-time work and willing to invest time and resources to acquire certifications in field of occupation.
Overview
2
2
years of professional experience
Work History
General Service Technician
Joe's Garage Inc. / Poe's Automotive Equipment
10.2022 - Current
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Cook
Pizza Hut Inc.
02.2022 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Cashier
Hardees Restaurant
06.2021 - 01.2022
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Lifted up to 50 pounds at once when stocking and transferring products/ resources for store.
Education
High School Diploma -
Northwood Highschool
310 Northwood High School Rd, Pittsboro, NC 2731205.2022
Skills
- Proper Hand and Power Tool Operation and in Possession of Basic Tools
- Installation and Repair along with Technician Assistance
- Diagnostic Procedures
- Adaptable, Flexible, and Demonstration of Verbal and Written Communication
- Inventory Management
- Valid Driver's License
- Spark Plug Replacement
- Maintenance and Repair
- Professional, Courteous, and Customer Relationship Management
- Safety Policies and Procedures
- Wheel Rotation and Balancing
- Oil Changes
Affiliations
- Lions Club
- Leader of Worship Team with United Church
Strong passion for cars, whether its repairing, modifying, or any performance related activities
Previous background in automotive repair on personal vehicles from an early age. Experience in apprenticeship for installing performance parts, resulting in better power ratings and functionality of vehicles. Involved in drag racing and drifting for multiple years. Car show enthusiast and peaked interests in observing formula one racing.
Timeline
General Service Technician
Joe's Garage Inc. / Poe's Automotive Equipment
10.2022 - Current
Cook
Pizza Hut Inc.
02.2022 - 08.2022
Cashier
Hardees Restaurant
06.2021 - 01.2022
High School Diploma -
Northwood Highschool
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