Dawson McQuaig

• Regional Director for North Florida (Jacksonville, Jacksonville Beach, Orange Park, Gainesville, Tallahassee, Pensacola)
• Facilitated a budget of $25 million+
• Oversaw 24 Administrative staff, 33 Psychiatry Providers, and 100+ Therapy Providers
• Oversaw regional operations, ensuring compliance with regulatory standards and company policies.
• Directed strategic initiatives to enhance service delivery and patient satisfaction across multiple locations.
• Implemented performance management systems to monitor staff productivity and operational efficiency.
• Collaborated with clinical teams to optimize workflows and improve patient care processes.

- Regional Manager for the Jacksonville, Orange Park, Gainesville, and Tallahassee offices.

-Led an administration team of 17 employees, 17 Psychiatry Providers, and 45 Therapists

-Facilitated growth of the region from $6 million in annual revenue in 2022 to $13 Million in 2024.

-Added 2 offices, Gainesville and Tallahassee, and facilitated acquisition and growth of offices.

-Utilized Tableau, athena, and other performance systems to identify trends and inform strategic decision-making processes.

-Directed budget management efforts, ensuring operational expenditures aligned with financial objectives.

• Office Manager overseeing day-to-day operations for an office of 6 Psychiatric Providers and 4 Therapists.
• Managed daily office operations, enhancing workflow efficiency and team collaboration.
• Developed and maintained office policies, fostering a compliant and organized work environment.
• Trained new staff on office procedures and software tools, enhancing team productivity and integration.
• Implemented process improvements that reduced administrative delays and improved service delivery timelines.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

• Held the position of Office Manager where I led a team of 3 people, working closely with our Lead Psychiatrist and Nurse Practitioner. Was in charge of all day-to-day business operations and making sure patients were seen quickly and effectively.