Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawson Smith

Cheney

Summary

Motivated and driven worker with expertise and background in leadership, marketing, and mechanical repair. Quick to resolve any issue, loves working with others, and is a fast learner determined to know as much as possible.

Overview

5
5
years of professional experience

Work History

Shift Leader

Jersey Mike's Subs
Spokane, WA
09.2024 - Current
  • Supervised daily operations to ensure efficient service and product quality.
  • Trained and mentored new team members on operational procedures and customer service standards.
  • Managed inventory levels, ensuring timely restocking of supplies to maintain workflow.
  • Implemented cash handling procedures to enhance accuracy in financial transactions.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.

Assistant Manager

Car Wash Express
Idaho Falls, ID
03.2022 - 08.2024
  • Supervised daily operations
  • Maintenance for all store machinery
  • Landscaping of the store
  • Created schedules for employees that met everyone's needs
  • Implemented marketing strategies for our owners' multiple businesses
  • Implemented process improvements to enhance service speed and customer satisfaction.
  • Managed inventory levels and coordinated supply orders for operational efficiency.
  • Trained, hired, and interviewed new employees

Shift Leader

Jimmy Johns Subs
Idaho Falls, ID
10.2020 - 03.2022
  • Resolved customer inquiries and concerns promptly, improving overall satisfaction ratings.
  • Coordinated staff schedules to optimize coverage during peak hours for increased efficiency.
  • Enforced health and safety regulations to maintain compliance and promote workplace safety.
  • Monitored food preparation processes to guarantee adherence to quality standards and recipes.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Environmental Science, Geology Concentration

Eastern Washington University
Cheney, WA
06-2028

High School Diploma -

Hillcrest High School
Idaho Falls, ID
11-2023

Skills

  • Team Leadership
  • Mechanical Knowledge and Repair
  • Critical Thinking
  • Efficiency
  • Creative Problem Solving
  • Conflict Resolution
  • Goal Setting and Tracking
  • Motivational Leadership
  • Sales and Marketing
  • Scheduling
  • Delegation
  • Positive Attitude

Timeline

Shift Leader

Jersey Mike's Subs
09.2024 - Current

Assistant Manager

Car Wash Express
03.2022 - 08.2024

Shift Leader

Jimmy Johns Subs
10.2020 - 03.2022

Environmental Science, Geology Concentration

Eastern Washington University

High School Diploma -

Hillcrest High School