Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dax Ortiz-Edwards

West Palm Beach

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

7
7
years of professional experience

Work History

Shift Leader

ABC Fine Wine & Spirits
Lake Worth, FL
10.2025 - Current
  • Supervised daily operations, ensuring adherence to safety protocols and operational standards.
  • Trained and mentored new team members on procedures and best practices.
  • Managed inventory levels, coordinating restocking processes to maintain product availability.
  • Implemented improvements in workflow efficiency, reducing operational delays.
  • Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Sales Associate/ Supervisor

Harbor Freight Tools
West Palm Beach, United States
06.2021 - Current
  • Leading a team to drive for results, having an effective game plan to delegate workflow and processes.
  • Orchestrate merchandise layouts to strategically improve product accessibility and customer appeal.
  • Actively restock merchandise to ensure customers can shop with ease.
  • Managing store inventory by arranging orders and maintaining a consistent supply of necessary goods.
  • Mastering the front end process related to the cash register and sales processes.

Sales Advisor

H&M
West Palm Beach, United States
01.2020 - 04.2021
  • Effectively run the cash register to process customer transactions, while engaging in customers to positively gain customer loyalty.
  • Proficiently organize and categorize products to maximize customer engagement and increase sales.
  • Consistently deliver excellent service to customers through continuous assistance and customer service, ensuring the product meets their expectations.

Production associate

Goodwill Industries
West Palm Beach, United States
09.2018 - 11.2019
  • Streamlined the sorting process of donated goods, enhancing efficiency and ensuring the quality presentation of items for customers.
  • Ensured customers received extraordinary service, including assisting with large furniture transactions.
  • Efficiently handled delivery retrieving, organizing shipments to alleviate the process of distributing received goods.

Education

High School diploma -

G-Star School of the Arts
West Palm Beach, FL

Skills

  • Team leadership
  • Cash handling
  • Visual merchandising
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Time management
  • Emotional intelligence
  • Excellent communication skills
  • Positive attitude
  • Diplomatic and fair

Timeline

Shift Leader

ABC Fine Wine & Spirits
10.2025 - Current

Sales Associate/ Supervisor

Harbor Freight Tools
06.2021 - Current

Sales Advisor

H&M
01.2020 - 04.2021

Production associate

Goodwill Industries
09.2018 - 11.2019

High School diploma -

G-Star School of the Arts
Dax Ortiz-Edwards