Dayana Aragon
Lawndale,CA
Summary
Dynamic sales associate with a proven track record at Spectrum, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective strategies. Skilled in cash handling and conflict resolution, consistently exceeding performance goals while fostering teamwork and collaboration in fast-paced environments.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
Spectrum
07.2023 - 11.2025
- Provided exceptional customer service to enhance customer satisfaction and retention.
- Collaborated with team members to meet and exceed sales targets consistently.
- Trained new associates on product knowledge and effective selling techniques.
- Utilized point-of-sale systems for accurate transactions and inventory management.
- Developed promotional strategies to drive product awareness and increase sales volume.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Customer Service Cashier
El Super Market
03.2017 - 01.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to enhance store organization and cleanliness.
- Monitored inventory levels at checkout stations, restocking supplies as needed.
- Handled customer complaints with professionalism, improving overall satisfaction ratings.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Redondo Beach HI School
Redondo Beach, CA06-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Cash register operation
- Verbal/written communication
- Client service
- Conflict resolution
- Product sales
- Sales expertise
- Complex Problem-solving
- Sales strategies
- Sales development
- [Language] translation
- Fluent bilingualism
Timeline
Sales Associate
Spectrum
07.2023 - 11.2025
Customer Service Cashier
El Super Market
03.2017 - 01.2020
High School Diploma -
Redondo Beach HI School