Dayana Otalvaro Vargas
Mount Arlington
Summary
Dedicated customer service cashier with a strong ability to resolve complaints and enhance customer satisfaction. Bilingual in Spanish, skilled in multitasking within fast-paced environments, and committed to delivering positive, professional interactions.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Dunkin' Donuts Franchising
Mount Arlington
06.2022 - Current
- Handled cash, credit, and electronic payments securely and responsibly.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Collaborated with team members to ensure smooth customer service operations.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Stocked merchandise on shelves to support sales and improve store presentation.
- Trained new cashiers on register procedures and customer service standards.
- Greeted customers and provided friendly customer service.
Education
Diploma in Professional Pastry Arts - Pastry Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO09-2025
High School Diploma -
Roxbury High School
1 Bryant Dr, Succasunna, NJ 0787606-2022
Skills
- Customer service
- Basic math
- Positive and professional
- Customer satisfaction
- Adaptability and flexibility
- Team collaboration
- Bilingual (Spanish)
- Multitasking in fast-paced environments
Languages
Spanish
Full Professional
Custom Section 1
- English, Professional
Timeline
Customer Service Cashier
Dunkin' Donuts Franchising
06.2022 - Current
Diploma in Professional Pastry Arts - Pastry Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Roxbury High School