Dayana Tamez
Crosby,TX
Summary
I'm Dayana Tamez and am offering strong communication and organizational abilities, eager to learn and develop in professional environment. I bring the ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in a CNA role. My availability is flexible and I am able to work a lot. I am friendly and easy to work with without complying my job.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Dr.Berce Optometrist
12.2024 - Current
- Answered multi-line phone system, directing calls to appropriate staff members efficiently.
- Greeted patients warmly, creating a welcoming atmosphere for visitors.
- Scheduled appointments using electronic health record systems, optimizing daily operations.
- Maintained patient records and documentation, ensuring accuracy and compliance with privacy regulations.
- Help translate from english to Spanish and from Spanish to english
- Assisted in patient flow management during busy periods, enhancing overall service delivery efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Am in charge of the office
Cashier
Chipotle
08.2023 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced transactions at shift end.
- Assisted customers with menu selections and resolved inquiries promptly.
- Ensured cleanliness and organization of service areas to enhance customer experience.
- Trained new staff on cash handling procedures and customer service standards.
- Implemented best practices for food safety and sanitation compliance.
- Welcomed customers and helped determine their needs.
Education
Radiologic Tech
San Jacinto College
Pasadena, TX05-2029
High School Diploma -
Crosby High School
Crosby, TX05-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Office administration
- Multi-line telephone systems
- Translating language barriers
Certification
- Licensed cna - [feb 28 -feb 2028]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Dr.Berce Optometrist
12.2024 - Current
Cashier
Chipotle
08.2023 - 02.2025
Radiologic Tech
San Jacinto College
High School Diploma -
Crosby High School