Dayana Yera

• Educated patients on medication usage and follow-up care instructions.
• Monitored vital signs and reported changes to healthcare providers promptly.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Prep patients for procedures, and assisted with procedures.

• Managed the shoes to be representative for customers. Was there for customers needed help, size, questions, etc.
• Greeting customers when coming in, letting them know our sales for the week.
• Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.

• Manage medication administration; in home support.
• ADL activities: bathing, toileting, hygiene.
• Physical therapy exercises; companionship.

• Supervised 15 employers; including but not limited to organize and prioritize work, conduct performance reviews.
• Train/develop new employers and manage work performance; encouraging professional development.
• Developed strategies for problem solving and conflict resolution among team members.

Externship | 160 hours

• Administrative: Check in/out patients.
• Schedule appointments and reminder calls.
• Insurance verification: collect documentation and enter/upload data.