Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayanara Mendez

Fountain,CO

Summary

Dynamic professional with experience at Fort Duncan Regional Medical Center, skilled in patient care and HIPAA compliance. Bilingual with a proven ability to enhance customer satisfaction and resolve conflicts effectively. Certified in CPR and first aid, I thrive in fast-paced environments, ensuring optimal care and support for patients and customers alike.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Eagle Pass, TX
05.2024 - 03.2025
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Certified Nursing Assistant

Fort Duncan Regional Medical Center
Eagle Pass, Texas
06.2023 - 01.2024
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Crew Trainer

Whataburger
Eagle Pass, TX
03.2021 - 02.2022
  • Delegating tasks while ensuring everything is running smoothly
  • Able to work with others to ensure everything is readily available and presentable for consumers
  • Providing great customer service and resolving any complaints or issues easily
  • Charging customers quickly and efficiently
  • Working in prep for breakfast and lunch, in food line, and checking that food meets expectations
  • Taking part in organizing and kitchen tasks while upholding an orderly clean area

Crew Member

Mcdonalds
Eagle Pass, TX
11.2020 - 02.2021
  • Happily providing enthusiastic customer service and offering many choices to increase total sales
  • Keeping productivity up within the team and multitasking
  • Maintaining constant communication with the group to ensure everything is accurate
  • Precise cash handling and order-taking while keeping the line moving

Education

Associates - Nursing

Southwest Texas Junior College
Eagle Pass, TX
05.2024

Skills

  • Bilingual
  • HIPAA compliance
  • Medical record management
  • Patient care
  • Certification in CPR and first aid
  • Customer service
  • Conflict resolution
  • MS word, excel, and outlook

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional

Timeline

Barista

Starbucks
05.2024 - 03.2025

Certified Nursing Assistant

Fort Duncan Regional Medical Center
06.2023 - 01.2024

Crew Trainer

Whataburger
03.2021 - 02.2022

Crew Member

Mcdonalds
11.2020 - 02.2021

Associates - Nursing

Southwest Texas Junior College

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