Dayanara Prudente Salinas
Sonoma,CA
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Sunflower Caffe. Excelled in providing exceptional customer service and managing high-volume operations efficiently. Demonstrated strong work ethic and cash handling abilities, significantly enhancing guest engagement and operational smoothness. Proven track record in leadership and teamwork, fostering a positive dining experience.
Overview
6
6
years of professional experience
Work History
Server
Sunflower Caffe
03.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Manager
Sunflower Caffe
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Crew Member
McDonald's
04.2019 - 03.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Sonoma Valley High School
Sonoma, CA06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Sunflower Caffe
03.2022 - Current
Manager
Sunflower Caffe
03.2022 - Current
Crew Member
McDonald's
04.2019 - 03.2022
High School Diploma -
Sonoma Valley High School
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