Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayangeli Lopez

Fayetteville,NC

Summary

Reliable and hardworking professional with experience in customer service and fast-paced environments. Known for staying calm under pressure, working well with teams, and creating positive experiences for customers. Quick to learn, adaptable, and always willing to step in where needed.

Overview

2
2
years of professional experience

Work History

Server and Shift Manager

Brasas Sport Bar Restaurant
San Sebastian, PR
12.2023 - 09.2025
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Efficiently managed multiple tables, prioritizing orders and maintaining effective communication with kitchen staff.
  • Assisted in training new team members on restaurant protocols and service standards to enhance overall performance.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Seasonal Sales Asociate

Victoria's Secret & PINK
San Juan, PR
09.2023 - 12.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
  • Maintained product displays and inventory organization, ensuring visual standards and stock availability were met.
  • Operated point-of-sale system efficiently, processing transactions accurately while managing cash handling procedures.
  • Collaborated with team members to achieve daily sales goals, fostering a supportive and motivated work environment.

Education

Bachelor of Science - Microbiology

Universidad Interamericana De Puerto Rico Recinto Metro
San Juan, PR
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Positive and professional
  • Multitasking
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Server and Shift Manager

Brasas Sport Bar Restaurant
12.2023 - 09.2025

Seasonal Sales Asociate

Victoria's Secret & PINK
09.2023 - 12.2023

Bachelor of Science - Microbiology

Universidad Interamericana De Puerto Rico Recinto Metro

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