Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dayani Chavez

Dayani Chavez

Louisville,KY

Summary

Marketing-oriented, costumer-oriented and certified interpreter, with 2+ year experience maximizing sales, crushing and negotiating quotas with potential clients and providers. Problem solving skills with the ability to remain calm in stressful situation. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive customers feedbacks.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse Restaurant
Louisville, KY
02.2023 - Current
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Manager

Sugar Diva Bakery
Louisville, KY
08.2020 - 01.2023
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.

Beauty Advisor

Sephora
Louisville, KY
08.2022 - 11.2022
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Certified Interpreter - Interpreter

Cross Cultural Communication
Online
06.2019

Some College (No Degree) - Business Administration

Jefferson Community And Technical College
Louisville, KY

Some College (No Degree) - Real Estate

Colibri Real State
Online School

Skills

  • Fast Learner
  • Certified Interpreter
  • Multitasking
  • Price Memorization
  • Effective Customer Upselling
  • Able to Lift 30 Pounds
  • Verbal and Written Communication
  • Relationship Building
  • Product and Service Knowledge
  • Schedule Management
  • Strong Organizational Skills
  • Supply Inventory Control
  • Cash Drawer Management
  • Highly Efficient and Productive
  • Customer Service
  • High Volume Phone Inquiries
  • Order Placement
  • Problem-Solving
  • Store Opening and Closing
  • Critical Thinking
  • Public Relations
  • Translation Revisions

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Server

Texas Roadhouse Restaurant
02.2023 - Current

Beauty Advisor

Sephora
08.2022 - 11.2022

Manager

Sugar Diva Bakery
08.2020 - 01.2023

Certified Interpreter - Interpreter

Cross Cultural Communication

Some College (No Degree) - Business Administration

Jefferson Community And Technical College

Some College (No Degree) - Real Estate

Colibri Real State
Dayani Chavez