Dayania Johnson
Detroit
Summary
PROFESSIONAL SUMMARY
Compassionate and dedicated Health and Human Services professional with experience in family support, case management, client advocacy, assessments, and community-based services. Skilled in building rapport with individuals and families, conducting home visits, identifying client needs, developing service goals, providing supportive coaching, and connecting clients with community resources. Experienced in maintaining accurate case documentation, monitoring progress, facilitating effective communication, and supporting families with behavioral, educational, employment, housing, financial, and social-service needs. Strong background in trauma-informed care, active listening, crisis support, problem-solving, and client-centered service delivery.
Overview
7
7
years of professional experience
Work History
Case Worker
Judson Care Center
03.2026 - Current
- Provide in-home, family-focused services to children and families experiencing behavioral, parenting, and social challenges.
- Conduct home visits to assess family needs, strengths, safety concerns, and progress toward established service goals.
- Build positive working relationships with parents, caregivers, children, and other family members through active listening, empathy, and supportive communication.
- Develop and review individualized service goals with families and provide education and coaching to support positive parenting and family functioning.
- Teach and reinforce parenting strategies, including effective communication, patience, positive reinforcement, appropriate discipline, and emotional regulation.
- Assist families in identifying and accessing community resources related to housing, employment, food assistance, utilities, transportation, education, and other supportive services.
- Complete case notes, assessments, service plans, safety plans, trauma screenings, and other required documentation accurately and in a timely manner.
- Monitor family progress, identify barriers to achieving goals, and collaborate with families to develop practical solutions.
- Support families in strengthening communication, developing healthy routines, improving relationships, and creating safer and more stable home environments.
- Maintain professional boundaries, confidentiality, and ethical standards while providing culturally responsive and trauma-informed services.
Teacher
Sub Source
10.2025 - 02.2026
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to enhance student learning.
- Utilized educational technology tools to facilitate interactive learning experiences.
- Assessed student performance through formative and summative evaluations.
Security Officer
Intercon Security
08.2024 - 08.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter potential threats or breaches.
- Responded promptly to incidents, providing assistance and reporting findings to management.
- Collaborated with law enforcement during investigations to enhance security measures.
Site Security Officer
Allied Universal Security Services, Systems and Solutions
06.2024 - 08.2024
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted routine patrols to identify and mitigate potential security threats.
- Collaborated with law enforcement to address incidents and maintain public safety.
- Assisted in the implementation of emergency response plans during critical situations.
Teacher Educator
Hot Springs School District
07.2023 - 05.2024
- Designed and implemented curriculum for diverse learning styles.
- Collaborated with faculty to enhance instructional strategies and classroom management.
- Developed assessment tools to evaluate student progress and adapt teaching methods.
- Facilitated professional development workshops for educators on best practices in teaching.
Internship Student
Quicken Loans Mortgage Services
08.2019 - 05.2020
- Assisted in processing mortgage applications and documentation for timely approvals.
- Coordinated communication between clients and loan officers to enhance service efficiency.
- Conducted research on market trends to support loan product recommendations.
- Maintained accurate records of client interactions within CRM systems for compliance purposes.
Education
Bachelor of Science - Health And Human Services
Wilberforce University
Wilberforce, OH12-2025
Skills
- Case Management & Client Advocacy
- Family Support & Crisis Intervention
- Assessment & Documentation
- Community Resource Coordination
Timeline
Case Worker
Judson Care Center
03.2026 - Current
Teacher
Sub Source
10.2025 - 02.2026
Security Officer
Intercon Security
08.2024 - 08.2025
Site Security Officer
Allied Universal Security Services, Systems and Solutions
06.2024 - 08.2024
Teacher Educator
Hot Springs School District
07.2023 - 05.2024
Internship Student
Quicken Loans Mortgage Services
08.2019 - 05.2020
Bachelor of Science - Health And Human Services
Wilberforce University