Dayanna Ojeda
Colorado Springs,CO
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Receptionist
American Best
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Pull insurance
Manager
JCPenney
04.2022 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Science - Biology
University of Colorado At Colorado Springs
Colorado Springs, CO12.2025
No Degree - Phlebotomy
Pikes Peak State College
5675 S Academy Blvd, Colorado Springs, CO 8090604.2024
No Degree - Computer Science
Universidad Continental
Peru, HYO12.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Scheduling
- Greeting and Seating Clients
- Scheduling appointments
- Data inputting
- Office Administration
- Administrative Support
- Document Management
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
American Best
02.2024 - Current
Manager
JCPenney
04.2022 - 02.2024
Associate of Science - Biology
University of Colorado At Colorado Springs
No Degree - Phlebotomy
Pikes Peak State College
No Degree - Computer Science
Universidad Continental
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